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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 29 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the excellent condition and great performance of the Geek Squad Certified Refurbished MacBook Pro. Many reviewers noted that the product looked and worked like new. However, some customers expressed disappointment with the age of the model received, as it differed from the description. The product description should accurately reflect the model year to avoid customer dissatisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 29 reviews
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look ok except the charge super cheaper?”, our computer came on good condition,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this computer. For the price it's absolutely amazing and perfect for our needs. Honestly, I'm probably going to snag another one soon, you really can't beat the quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this device and it has been great so far. So happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong charger sent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when purchasing a refurbished computer. While the computer is fine, they sent the wrong incompatible charger and are making me return the computer to get the correct one instead of just simply sending a new one - and said that they are out of stock of the correct charger (which is a standard Apple charger).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At worst worked great. Came with a working charger and no major exterior damage. However a week after use it would not turn on without being plugged up and gave warnings of severe power issues. Had to return

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great iMac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. It works out perfect when I need to travel is great for so many good things from thumb ID

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very outdated and it had problems with the camera and the chip fan was very loud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook arrived in what I would consider poor packaging. Other than that it appears to work well. The unit was also pretty dirty and had a few scratches.

    I would recommend this to a friend
  • Cons mentioned:
    Model year

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but didn’t say that it was that old of a model.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks brand new! My son loves this computer! Didn't want to risk a brand new one if he isn't careful with it and it turned out to be a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Georges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition. It was like new. I recommend you buy it. Thanks to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the macbook there was nothing wrong with it and it works properly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice deal of a computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is working great. Great deal for an Apple. I was very apprehensive in buying a refurbished computer but so far I like it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great DEAL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing deal! Some minor scratches and cosmetic issuse but the computer runs perfect! would suggest to anyone looking for a good macbook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer so much that I ordered another one like it for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great to work with! Their team is very knowledgeable on all the products in the store and if the don't know the answer, they will find someone who does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, glitches every now and then though.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great! Its in great conditions, haven't had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains fairly quickly but overall is great. i'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little computer. I am able to do everything I want including college work, streaming movies, and conducting research.

    I would recommend this to a friend
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