Customers find value in the excellent condition and performance of this refurbished MacBook Pro, frequently reporting that it works perfectly and looks like new. However, some customers experienced issues with battery life, noting shorter-than-expected usage times and charging problems. A few also reported screen problems, such as scratches or malfunctions. Overall, the positive feedback on condition and performance is notable, though potential battery and screen concerns should be considered.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 80 reviews
Rated 2 out of 5 stars
Not recommended
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop was supposed to be a 2022 model, but they sent me a 2017 model. The laptop looked great with minor dents, but the machine itself is slow and the fan makes a lot of noise. I'm returning the laptop.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Old Apple still works.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Handles modern needs well. Needed machine to run church livestream setup and it runs well.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
mac book happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
im in love with my refurbished mac book i use it everyday my kids always teaching me new ways and techniques i cant get enough of my lovely mac book thank you best buy i love you guys
I would recommend this to a friend
Pros mentioned:
Condition
Rated 4 out of 5 stars
Apple laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice laptop at this time after having it short time I would recommend.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Publishing Owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It continues to blow me away that a “refurbished” product from Best Buy, including a MacBook Pro, comes with their guarantee for excellence. Mine arrived within 48 hours and was in absolutely perfect condition!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lie about conditions for the laptop was scratch & Lille damage slow & WiFi slow
No, I would not recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great quality MacBook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Mac book open box. It is brand new and I have nothing to worry at all. Before this one I did bought refurbish one and cause me as issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Laptop for My Daughter – She Loves It!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter absolutely loves her new MacBook Air 13! She’s thrilled with everything about it—from the convenience of logging in with just her fingerprint to the stunning clarity of the screen. Every function is seamless and intuitive, making it a joy to use. It's truly an impressive device that checks all the boxes!
I would recommend this to a friend
Cons mentioned:
Screen
Rated 2 out of 5 stars
Big nicks around bezels
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Big nicks around bezels and some scratches on screen
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Terrible battery. Good computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer wasn’t bad but u might have to replace the battery like I had to. So be prepared to add an extra cost. The battery dies after falling below 50%.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Average
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Average . I need to go to Apple Store to perform diagnostic test due to camera isn’t working for FaceTime .
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
MacbookPro Refurbished
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my MacBook. It was a great price and quality. I'm starting my own business and this is efficient in all aspects.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best computer it came within the promised time and I use it everyday for my pleasure
I would recommend this to a friend
Rated 3 out of 5 stars
Gouged
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The top of the computer looks like someone took a knife and used it for a cutting board. This is def not considered excellent condition.
No, I would not recommend this to a friend
Cons mentioned:
Heat
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worse possible purchase. I bought for my wife on Mother’s Day. It turned on and everything worked okay for like 2 days and then the keyboard gave us issues and then after that it was overheating and wouldn’t come on. Now they don’t want to issue a return or exchange
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.