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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $1,999.99

Customer reviews

Rating 3.5 out of 5 stars with 14 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers admire the excellent condition of the Geek Squad Certified Refurbished MacBook Pro. Many were pleased with its appearance and functionality, noting that it looked new and performed flawlessly. Positive feedback consistently highlighted the surprising quality for a refurbished product. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    I didnt have a great expirence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was time for an upgrade from my Macbook Pro I got in 2012 and it still run… slowly but it works and I thought this would be a good choice. First I want to say I am not against buying refurbished items, but my experience didn't go so well with this Mackbook. After just two days, I had to return the item. While I was willing to overlook the minor scratches, since it was refurbished, the screen began glitching, it looked like there was dead pixuls ( a little white dot on the screen), the touchpad also was glitchy. When I was playing my Sims game it kept feezing up. I tried to reset it (because I was trying to make every exuse to keep it) and then it never got past the rocover fase and would not turn back on and I did it for several hours. Just be aware when purchasing refurbished products, there's always a risk of running into issues that were never truly resolved. If you decide to take the chance, I'd strongly recommend getting an extended warranty for the most amount of time the item offers!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works very good will 100 get again best Mack book

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Apple MacBook Pro Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device! No problems with it what so ever. And it’s surprised me since I got it refurbished. I really recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 1 out of 5 stars

    Terrible Lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ipad looks very new , but the battery dies in an hour. and it gets very hot barely running any applications. now it's past my return time , so i have to suffer with the lost. I brought it to the shop they said there might be issue with the mother board. it will cost a lot to fix

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small portable but powerful in every way!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent powerful portable MacBook Pro I’ve ever owned. This is the version before Apple moved their new chip. Which was a nightmare for me. Bought the M1 Pro, M2 pro and M3 pro and have pink screen issue with all of them. That’s why I decided to get this refurbished i7. It’s small and proven to be powerful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, loved it nice works good but came with old charger should have come w new charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new MacBook Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase price, fast processing (most of the time), and migration was super easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surprisingly Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished devices can be hit or miss. I was really excited about this purchase but it was a bit of a letdown. The fan was constantly whirring like a jet engine, even when I was just browsing the web. It was hard to focus with all that noise. It was also very slow even when only using google chrome. While it might be okay for basic tasks, if you're looking to do anything serious, this probably isn't the best choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love apple refurb

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to beat the price of apple refurb. still great quality apple product for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my granddaughter for her to use at UC Mesa. It was a great purchase and she loved it The folks at the Best Buy in Colorado Springs helped her set it up and show her how to operate it as she is new to Mac’s.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This furnished machine is in very good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Love this new MacBook Air.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. Had to learn the hard way and i lost $1200 dollars. I ordered on november 23, and it is not december 11 and the package never even arrived at UPS. Don’t buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing is not true. Received computer with HALF the promised SSD storage

    No, I would not recommend this to a friend
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