Customer Ratings & Reviews

Definitely worth the money, my GS is very happy with this. I highly recommend Geek Squad Certified products. *****

Pleasantly surprised. This laptop is exactly what my daughter needed. Nice laptop for college.

came with someone else’s information still on it and one of the keys didn’t work. Returned it

I've had this computer for a year and had to send it to the Apple Store because it wouldn't turn on, and they told me the brain is dead and it would cost $600 to fix.

I have had many Apple devices and this laptop is by far one of the best purchases I have made!

This MacBook feels so soft and their shipping is great and fast. I’ve had it for a long time and it is still very durable. The battery life lasts long.

Broke after a year and a half of regular use. I was told that certified geek squad refurbished simply means that it was broke and they fixed it. I paid $1000 for the laptop. I received no further recommendations. I was simply towed. There’s nothing they can do for me.

Good option if your don’t want to spend a lot a money

Battery life is terrible, i have to use it plugged every time. Camera is blurry

Definitely the best option, I’m recommend 100% this item

The major problem it has got is its poor battery, it last only an hour while using zoom meeting.

VERY HAPPY! I WAS NERVOUS DO IT BEING REFURBISHED BUT IT HAS BEEN PERFECT THUS FAR

Love it! For the price i paid definitely worth it. Only had 1 major scratch

We bought this computer refurbished from Best Buy. The computer can barely run anything that's not Safari - hugely disappointing.

Got it for my daughter for Christmas and when it finally came time to set it up, we couldn’t even login. So then I had to take it to geek squad to get it serviced and it cost me $100 for them to reinstall iOS. It wanted a username and password to log into an unknown Wi-Fi. Seems to me like it was never even reset to factory settings. 

Had laptop for 5 months and completely stopped working went completely black. Gonna be the same price as the laptop itself just to fix. Highly do not recommend. Just buy the brand new laptop, not worth wasting money on a “refurbished” laptop.

Got the computer with a dent in it. Never dropped it stopped working after 6 months. Went to Best Buy to see if they could fix it and they said there was nothing they could do.

The screen was damaged when I received it and it only got progressively worse. It started to flicker to the point where it was unusable.

It's a great laptop and it runs pretty well so far. I have noticed the keys stick at times and it can run hot, but you can't beat it for the price I paid.

Smooth and everything is easily accessible. I was able to fine accessories to protect my keys, screen and a case for the laptop itself. I love this new computer and it was only $150 more expensive than the Dell I had previously.