Customers are satisfied with the performance and condition of the Geek Squad Certified Refurbished MacBook Pro. Many have reported that the touch bar works well and the speed is noticeably fast. The battery life, however, seems to be a concern for some customers. Overall, customers find it easy to use, and are happy with the storage and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
Rated 1 out of 5 stars
Was it even tested or inspected?
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it for my daughter for Christmas and when it finally came time to set it up, we couldn’t even login. So then I had to take it to geek squad to get it serviced and it cost me $100 for them to reinstall iOS. It wanted a username and password to log into an unknown Wi-Fi. Seems to me like it was never even reset to factory settings. 
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had laptop for 5 months and completely stopped working went completely black. Gonna be the same price as the laptop itself just to fix. Highly do not recommend. Just buy the brand new laptop, not worth wasting money on a “refurbished” laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the computer with a dent in it. Never dropped it stopped working after 6 months. Went to Best Buy to see if they could fix it and they said there was nothing they could do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great laptop and it runs pretty well so far. I have noticed the keys stick at times and it can run hot, but you can't beat it for the price I paid.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smooth and everything is easily accessible. I was able to fine accessories to protect my keys, screen and a case for the laptop itself. I love this new computer and it was only $150 more expensive than the Dell I had previously.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my son and he loves it! He likes that it is small enough to travel with and plans on using it for his seniors year of high school and into college.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so upset, I have had my MacBook Pro for 3 months and it just started shutting down randomly shortly after start up. I took it in to our local Geek Squad and after a quick diagnostic they said it will need to be shipped off. I had to pay $80.00 to send it in even though I am a Best Buy Total member. I just received an email that the repair will be $684.75 which is almost what I paid for the unit in full as it was a refurb. JUST THREE MONTHS AGO!!!! If the product doesn't work, why resell? Bad business! I am sick!