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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.1 out of 5 stars with 85 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the condition and performance of the Geek Squad Certified Refurbished MacBook Pro, noting its speed and ease of use. Many appreciate the functionality of the Touch Bar and are happy with the storage capacity. However, some customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and he loves it! He likes that it is small enough to travel with and plans on using it for his seniors year of high school and into college.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MacBook Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with the refurbished MacBook. Fast delivery as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop if you're looking to save money..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not new. Also had previous company info on it. It does what a computer should

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so upset, I have had my MacBook Pro for 3 months and it just started shutting down randomly shortly after start up. I took it in to our local Geek Squad and after a quick diagnostic they said it will need to be shipped off. I had to pay $80.00 to send it in even though I am a Best Buy Total member. I just received an email that the repair will be $684.75 which is almost what I paid for the unit in full as it was a refurb. JUST THREE MONTHS AGO!!!! If the product doesn't work, why resell? Bad business! I am sick!

    No, I would not recommend this to a friend
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