Customer Ratings & Reviews

I got my MacBook in great condition. It looks and feels brand new. It’s sleek, without blemish, and it works like a charm. You cannot find a better deal, I saw the price and had to get it. The touch bar is such a cool tool to use! Apple should’ve kept it. I love it. I’m very happy with my purchase. 10/10

I wish this MacBook Pro had new update Tahoe Mac OS the MacBook was in great condition barely scratches only issue I’m pretty sure everyone had it the same thing it gets hot which I believe it’s normal when apple releases only one I’m reviewing doesn’t support newer updates the 13 inch model with the Touch Bar does work for small things for school or other things it’s not important but if you want extra with all specs get M1 Pro it will last you great session faster rates and you get the new update and other specs it will support higher ones.

This MacBook Pro 13” is a very good laptop. It arrived in really good condition. A few signs of wear from previous owner but not too noticeable. Overall very satisfied with my purchase. Really enjoy the Touch Bar feature.

The items got delivered already but i'm yet to make use of it yet. it's very clean by the way and i'm sure it will serve it purpose when i finally start using it

Had it for over a year still runs good no problems, only complain its hard to clean the screen

It work perfectly fine and is s great investment and there is a little scratches but not to visible

I saw reviews and was a little suspicious but anything to save money, the computer came perfectly safe:). Brand new looking, just a little place you can see a sticker use to be there but be mindful that it’s refurbished!

Works good. Has good battery life. Helps a lot with meeting and work

Although the price for this renewed Apple macbook is attractive, it is a gamble. The charger lasted a month. Then after 9 months the screen went blank, or shows lines after a while. The laptop still works, but I have to use an external monitor. Geek Squad or Apple won't offer anything unless you have apple care. The cost to replace the screen is more than the price you will pay. My advice is to get Apple care. Because what they sell now is nothing like the older apple products. These newer items wont last 3 years, hence they recommend apple care. I got a dud!

The computer came in the shipping box completely unprotected with the cord. No bubble wrap or paper or anything. The computer itself is in good cosmetic condition but it was filthy. There was dust, dander, residue from what ever they wiped it down with on the screen. Immediately after plugging the charger in, the bottom of the computer felt very hot to the touch. I called BestBuy support and they suggested bringing it in store to be replaced, which I will be doing. The price is good but I was not impressed with what I received especially when it says “Geek Squad Certified”.

The laptop was great at first but then the right side of the touchbar stopped working. Apple support team told me it would cost about $500 to get it fixed.

Great computer, runs amazing, only wish they could take away scratches!

It works perfectly fine it does heat up very fast and the air sound is very loud but ut works and does the job.

I love this macbook it came in great packaging and it looks pretty good and is in excellent condition although it does overheat and gets hot when in use when charging and playing certain games but overall it’s beautiful and it works perfectly!

Had minor screen issues when first coming on but hasn't occured since.

I bought this MacBook on Saturday night, and at first they said I would get the product on Monday, but I got it on Tuesday night. When I got the product, the box was damaged, it didn’t not have any type of protection inside the box in order to not damage my product, it was the wrong color, and the worse, it was very dirty. I had to spend over an 1 hour at BestBuy in my city, in order to get a new product. They did not care about all the inconveniences I had. I waited all day long to get my product, then I had to drive to Best Buy and spend an hour over there. I have tried to contact the customer service, and show to them the pictures of how I received the product, but they did not care as well. The product I received was not refurbished at all

Good condition. The battery that came with it though is dewkie. It don’t last but other than that it’s really good

I ordered the refurbished MacBook Pro in gray, but I received a MacBook Air in rose gold. That’s the rationale for losing a star. The process of returning the item was exceptionally easy and taken care of well. I think on that front, the return process, was under promised and overdelivered. Would have preferred what I ordered, but they cleaned it up well.

Work so good especially for a refurbished laptop. It was a bit slower than I’d have liked but worked great for what I needed

My MacBook had a few dings and scratches upon arrival and was loosely fit in a box however this MacBook has been working pretty good, I have had it for a week and it works flawlessly. If you are looking for a Mac at a fair price I feel like Best Buy's Refurbished center is a great option and would recommend it.