Customer Ratings & Reviews

VERY good product. My confidence in ordering this MacBook came from the names and reputations that Best Buy and Geek Squad built for themselves. I had previously purchased a refurbished MacBook from a big name company that was defective from the moment I received it. I then checked out what Best Buy had for similar products and was pleased to see that they have Geek Squad certified products, which are two names I can trust. This MacBook was very affordable and arrived earlier than expected! I knew I did not have to worry about quality, but when it arrived it worked exactly if not better than as advertised. I would recommend this product and Best Buy to anyone, and will definitely be doing business with Best Buy again.

The quality was good for a refurbished MacBook and met expectations.

Work perfectly screen inside and out , all like brand new

Good quality, arrived quickly. I was skeptical because it's my first time buying something refurbished but it's honestly as good as buying it brand new.

Overheating, So slow, Died every two hours... returned immediately.

Absolutely love my laptop! the touch screen toolbar is a plus as well

I usally have like 5 websites open and it usally starts lagging. The mac book is nice and everything works just as perfectly except all the lag.

In perfect condition. Only thing that wasn’t an Apple product was the charging cord; but that’s fine. I’ve had it over half a year now & works perfect.

This is awesome! Would highly recommend it to anyone who wants a good laptop

The computer runs great. I have had a couple of issues where the processor must be running hot because the fan runs non-stop, but that may be normal for this machine with this processor.

This was a great purchase. Boxing was good with no dents. Product came in good condition. I will definitely purchase again

Made this purchase a few weeks ago and everything still runs perfectly. Great condition and easy set up.

Can be a little slow at times but does the job!!!!

very easy to use. the touch bar is so convenient. the charger that it came with is very short though

It still works and I use it almost everyday. It works pretty good but it came with a few broken keys, the screen glitches out sometimes and the touchpad doesn't click on a lot of websites or things I need for school. Would really like to get shipped a new one but they probably won't do that for me..

Runs very well, only had minimal scratches on sides of computer, can get very hot and loud though

I received my MacBook Pro 13 and I am completely satisfied. It is refurbished and I have had no issues whatsoever. I was able to pick up the item in store and it was fast and convenient. The price was a deal and I am enjoying my new MacBook Pro.

It was wonderful the people at the register were nothing but helpful I had a great time getting it and I’ve been using it for school and had no issues with it

Was in perfect condition and ran really smooth had to return it tho because I didn't realize I bought the i5 processor I start school in the fall and I wanted at least an M1 chip went to my local Best Buy and they allowed me to trade it in and get an open box MacBook Air with an M2 chip for 300 dollars not a bad deal at all

Bought refurbished for half the price of a new one -works well except for some wif-fi connection issues sometimes!