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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $1,249.99

Customer reviews

Rating 4.1 out of 5 stars with 96 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the quality, condition, and functionality of the Geek Squad Certified Refurbished MacBook Pro, particularly praising the Touch Bar's convenience. Many appreciate the product's excellent condition and appearance, often describing it as "like new." However, some users experienced overheating issues, especially during intensive use. Despite this drawback, the positive feedback on the overall quality and performance remains prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 96 reviews
  • Pros mentioned:
    Touch bar

    Rated 3 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect no issues with it worth to buy if you’re using for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand slam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, and cheaper than anywhere by a mile. The speed and efficiency unmatched! Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get what I ask for and it’s always on time very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MacBook Pro 13’

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for the price. Handles everything very well and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SO far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working as new. It has not been long though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, quality computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quality computer. Does exactly what we hoped a new one would do.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new, no scratches or dents. Works perfectly and is exactly what I wanted. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Mac

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beauty, 100% incredible functionality definitely

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mackbook 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item really good price, really good deal for the correct price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase just like new. It will work awesome for the kid at college

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Delivered with no issues! Perfect condition

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 computers. Only one was delivered to the right address. The second which was a Christmas gift for my daughter was delivered to the wrong address. Its been exactly 30 days since the purchase. Ive called 4 times and best buy continues to tell me i will be refunded... i still havent been able to purchase my daughters Christmas present. I still recieved my refund... Its very mind boggling!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. 100% recommend. Excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work just fine so far I don’t have no problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everybody was super helpful especially that I am not that knowledgeable about computers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you best buy for this good quality macbook pro! I’m actually super impressed on how good and easy it was to set up, it gave me no problems at all!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new MacBook! It’s so good it don’t even work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro works just fine. I'm able to use it for word processing and music uploads, especially since I do a lot of studio work.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Returning, the computer already overheats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating on day one of plugging in and trying to use. Without even trying to upload photoshop or anything to the computer. You would burn your legs with the temperature of the bottom of this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but the touch bar gets kind of annoying when you accidentally touch it.

    I would recommend this to a friend