Customer Ratings & Reviews

I received my MacBook Pro 13 and I am completely satisfied. It is refurbished and I have had no issues whatsoever. I was able to pick up the item in store and it was fast and convenient. The price was a deal and I am enjoying my new MacBook Pro.

Was in perfect condition and ran really smooth had to return it tho because I didn't realize I bought the i5 processor I start school in the fall and I wanted at least an M1 chip went to my local Best Buy and they allowed me to trade it in and get an open box MacBook Air with an M2 chip for 300 dollars not a bad deal at all

It was wonderful the people at the register were nothing but helpful I had a great time getting it and I’ve been using it for school and had no issues with it

I bought this MacBook on Saturday night, and at first they said I would get the product on Monday, but I got it on Tuesday night. When I got the product, the box was damaged, it didn’t not have any type of protection inside the box in order to not damage my product, it was the wrong color, and the worse, it was very dirty. I had to spend over an 1 hour at BestBuy in my city, in order to get a new product. They did not care about all the inconveniences I had. I waited all day long to get my product, then I had to drive to Best Buy and spend an hour over there. I have tried to contact the customer service, and show to them the pictures of how I received the product, but they did not care as well. The product I received was not refurbished at all

I ordered the refurbished MacBook Pro in gray, but I received a MacBook Air in rose gold. That’s the rationale for losing a star. The process of returning the item was exceptionally easy and taken care of well. I think on that front, the return process, was under promised and overdelivered. Would have preferred what I ordered, but they cleaned it up well.

Good condition. The battery that came with it though is dewkie. It don’t last but other than that it’s really good

Work so good especially for a refurbished laptop. It was a bit slower than I’d have liked but worked great for what I needed

Works great. Does get a little laggy at times but still works

It's exactly what you'd expect from a MacBook but it was very clean, and came with a charger and a charger block which is uncommon. Very nice.

The quality was good for a refurbished MacBook and met expectations.

Good quality, arrived quickly. I was skeptical because it's my first time buying something refurbished but it's honestly as good as buying it brand new.

It works amazing! Never owned a MacBook but I love it

My first apple laptop. Really love my laptop. Runs fast. Looks new. Not much marks on. So far no issue.

Work perfectly screen inside and out , all like brand new

Everything works great. My daughter loves it and does everything that she needs for 10th grade

Absolutely love my laptop! the touch screen toolbar is a plus as well

Overheating, So slow, Died every two hours... returned immediately.

I usally have like 5 websites open and it usally starts lagging. The mac book is nice and everything works just as perfectly except all the lag.

Works and does everything great can’t have anything better

The computer runs great. I have had a couple of issues where the processor must be running hot because the fan runs non-stop, but that may be normal for this machine with this processor.