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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $1,449.99

Customer reviews

Rating 4 out of 5 stars with 31 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and performance of the Geek Squad Certified Refurbished MacBook Pro. Many appreciate the convenience and functionality of the Touch Bar. However, some users have reported issues with battery life, experiencing unexpected and rapid battery drain. Overall, the positive feedback on condition and performance is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    like brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was like brand new anf i got it on time. thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Computer doesn't work after three months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Computer doesn't work after three months of use. No warranty as it is 5 days out of the three month warranty period. Do not purchase anything from Best Buy -- terrible customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro and

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am happy with my “new” MacBook Pro. It’s definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for my money. And presentation package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been great since we started using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro - 13" Display/8GB Memory - 512 GB SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely 100% satisfied with this Refurbished MacBook Pro! And for the incredible price of 619.79, you simply can't beat it. It looks and feels brand new. No complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! High quality and very liable. Perfect for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer. Would highly recommend !!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product unusable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was good, shipment was delayed one day, product was unusable… Even though product says geek squad certified and is promoted as a refurbished computer, this particular product had a remote management lock and when I returned to the store the technicians couldn’t reset and make the product usable. I’ve returned this product and have ordered another refurbished laptop, hoping they don’t sell more than one unusable product!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished MacBook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great and hardly any signs of wear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect this item to get to you anytime soon after you order. I ordered a week and a half ago, with an expected delivery date 3 days later. However , as of now it has still not been shipped.

    No, I would not recommend this to a friend
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