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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 21 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished MacBook Pro for its excellent value. Positive feedback frequently highlighted the attractive price point. No significant drawbacks were reported by customers. The 13-inch display with Touch Bar, Intel Core i5 processor, 8GB memory, and 512GB SSD appear to be well-received at this price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 4 out of 5 stars

    A reliable, sleek laptop for everyday!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my MacBook Pro in March and it’s been a big upgrade from my old HP. It runs smoothly for everything I use it for (Netflix, school, browsing, light editing). Battery life is just okay but it drains a bit if I just shut it closed, so I recommend putting it in sleep mode and keeping it charged when not in use. I love the size, backlit keyboard, and touchbar, plus it syncs perfectly with my iPhone so everything’s in one place. I did get a case, keyboard cover, and an adapter since it only has USB-C ports. The camera isn’t the best, but it works fine. Overall, I like it, it’s a sleek, reliable laptop that does the job really well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger broke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for around 2 weeks, my charger randomly stopped working and was in a bit of damaged shape when I received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Very minimal wear. Overall great purchase. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was such a great buy. Easy and quick to get around different sites. Absolutely love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and have had absolutelt no issues would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! Great value for the price. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 16 year old daughter. She absolutely loves it. I loved the price!! It works great and we are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It came on time too. Everything is as it said it would be. Best Buy is the Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good MacBook works perfectly and is In great condition

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Refurbish Macbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchaed this Macbook as a refurbished model. I tried to setup this Maxbook. The person who had this laptop wiped out the MacOS operating system software amd added the Microsoft Office software and it had professional work emal software loaded on the Macbook. Apparently the Geek Squad or the team doesn’t always complete quality checks on these refurbished laptops to bring back to factory settings before selling this laptop as a refurbished model . I had to take the MacBook back to the Bestbuy store and the Geek Squad was unable to restore the MacBook to factory settings and adding the MacOS software back on the Macbook. I had to get my money back on this MacBook due to all issues with the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! I know it’s refurbished but I can’t tell then difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money & got a great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook and the savings I got buying refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Mac computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Mac computer is probably the best thing for your business I have gained 6 figures from the apple computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mackbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook is a great product. Bought this for the grandson and he was delighted. We already knew this was a great product because the wife and myself have one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product almost feels new would be definitely buying another one over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with that present she used a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was not wiped and could not be. It could not be set up because it still belonged to someone else. Took it to the geek squad and they could not not do anything with it. Nobody really seemed to care. I did get a refund, but I was very disappointed with the entire experience. If you are looking for a refurbished Mac…Amazon it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of noise fan & gets hit really hot this is not my first Mac

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying refurbished again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished laptop was awful! It had the sticker residue from a sticker and not Fully cleaned off and the battery life was horrendous. I took it back for a refund. I wish I could give it zero stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Runs like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent unit; it runs like new!! It was much needed, and I will look at purchasing another unit.

    I would recommend this to a friend
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