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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,999.00

Customer reviews

Rating 4.3 out of 5 stars with 25 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished MacBook Pro, highlighting its excellent condition and impressive overall performance. Many are pleased with the device's battery life. Since there are no cons, customers seem to be overwhelmingly happy with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 1 out of 5 stars

    Shady moves by BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy shipped me an older model MacbookPro M1 instead. When I purchased it, Bestbuy also offered me best buy credit card with 15% discount on first purchase which I did apply. When I have to return the laptop due to I had received the wrong laptop and wanted to purchase another one, Bestbuy credit card wouldnt honor my 15% discount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Minor esthetic issues but 100% recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger and charging cable included in the box. However the website is specifically listed the charger and the charging cable are included. Called customer service, the representative told me to go to the store. Drove two hours to the closest Best Buy, where they told me to call customer service. Incredibly frustrating and unpleasant experience shopping at BBY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, clean, minor scratch but nothing big. It was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase process!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and it was easy to order and pick up.

    I would recommend this to a friend
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