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Customer Ratings & Reviews

Your price for this item is $519.99
The comparable value price is $2,799.99

Customer reviews

Rating 3.9 out of 5 stars with 28 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished MacBook Pro-15" with Touch Bar's strong performance capabilities. However, some customers have noted concerns regarding the battery life of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. Battery is junk and needs service on arrival.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    works ok, but short warranty for an expensive item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and sound. However, found out it is a five year old computer, battery was only about 60%, and keyboard felt "mushy". Has only a 90 day warranty, and cannot purchase additional warranty from Apple. Although the computer seemed to work okay, I felt it was expensive with such a short warranty. If it had a full year, would have kept, but as is, I am returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It’s like new battery is perfect and use it for school and work. So smooth

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Highly recommend MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quickly as was stated in the estimated shipping time. Even though it was refurbished the MacBook looked brand new with no scratches, dust, or crumbs. Minus the power supply, everything was like day one! I’m currently using the MacBook for school (programming) and it is doing an amazing job for what my needs are. First time Mac user as well and I might not go back to Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer super light and user friendly ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.. looks like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refurbished MacBook Pro with a higher-end configuration at a lower price point. Despite being refurbished, it shows no signs of wear and tear. I'm so impressed that I've decided to buy refurbished Macs from Best Buy going forward instead of opting for brand new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook pro refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After taking some time to use and review the product, I can say that this was an amazing purchase for a refurbished Macbook pro. For a fraction of the price, the quality was near brand new with zero imperfections for a third of the price. Came in a box with a charger. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Macbook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and is fast. Good display . Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro Sonoma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to now, almost 2 months after buying this laptop I still getting used to it because for me macOS it's pretty new and still to learn a lot. The computer runs good, no issues, good speed, I'm coding in Java and running good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s look old and the charger look like found in the trash, it’s running okay but it get too hot and battery drain quick, just give honest feedback

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good refurbished laptop and I like it and every person will like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I was skeptical on buying a refurbished Apple Mac but I was testing it with a friend who also has the same MacBook and there’s no difference at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned, my first Mac Very lite. Easy to use, so many features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived dirty but worked well, was happy with it, but returned due to wanting something a little different.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this product for almost 2 months we faced zero issues with the device and it was everything we expected for great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. I'm Grateful for my purchase my daughters love it. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for School-College!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for my son to start college. This refurbished MacBook Pro with 15" display is perfect. Easy to set up and lots of memory!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth Buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with everything I needed, no physical issues and it works smoothly. Great buy for the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Space bar did not work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space bar did not work and a lot of wear and tear, returned the same day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great; it looks brand new and for the price I pay is prefect.

    I would recommend this to a friend