Customers enjoy the great performance, fast speed, and perfect condition of this notebook. The screen size and functionality are also well-received, along with the ample memory. However, some customers have expressed concerns about the battery life and the excessive heat generated by the device.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 144 reviews
Cons mentioned:
Battery life
Rated 2 out of 5 stars
disappointing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it has many scratches and toooo slow, and short battery life
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase. Very pleased. Would purchase again
I would recommend this to a friend
Pros mentioned:
Performance
Rated 1 out of 5 stars
TRASH
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If there were negative stars that is what i would give. this computer was great until it just powered down on day and quit working. Used less than one month. Best Buy is absolute trash with refurbished products. DO NOT buy anything from here because there warranty and geek squad is an absolute JOKE! They do not care about customers or quality products. Best Buy is TRASH
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price for the quality. My only complain is some cosmetic blemishes due to being refurbished that are not important in the overall functioning of the laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased. I’m not used to buying remanufactured items but this is a special occasion and a big winner. I am happy with the performance and I’m happy with the price. Thank you Best Buy !
I would recommend this to a friend
Rated 3 out of 5 stars
Broken hinge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This would have been a great computer but it had been dropped and the hinge was going to break at some point, so I returned it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excited to get a Mac Pro with 1tb at a low rate I tried the refurbished route. Mistake. Runs slow, battery was not new or refurbished. The charger was not an Apple charger and you know how Apple hates other products used on its stuff. Never buying refurbished again.