Customers often highlight the excellent performance and condition of the Geek Squad Certified Refurbished MacBook Pro, praising its large screen and smooth functionality. Many appreciate its ample memory. However, some users experienced issues with battery life and overheating.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 144 reviews
Rated 1 out of 5 stars
The laptop which never started
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine even did not boot. It was an additional pain to go and return it immediately. Kind of brought down my esteem on ‘geek squad certified label’
This reviewer received promo considerations or sweepstakes entry for writing a review.
My friends told me never to buy an open box computer because it has some kind of defect. At first I was happy thinking I had made a good deal, but I was stubborn and ended up in a big frustration. I really wasted my money because I couldn't return it. Don't buy an open box computer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product I received was dirty and scratched up. It came with no manuals at all. The laptop kept crashing about every 15 minutes or so. I have a feeling that this item had been “refurbished” several times. I definitely did not expect to receive such a low quality item from such a reputable and high quality business
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I could give it 0 stars. We bought the Certified Geek Squad refurbished Apple Laptop on November 5th, 2024 for $800 and change. On January 28th we have lines all over the screen. Not even three months and it's a $800 paper weight. Geek Squad said at least $700 to fix? How is that right?
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this with intention to use but the refurbished MacBook didn't turn on and had to be substituted. Therefore I was traded a newer computer but with less savings and smaller memory and screen. Too bad for me but Best Buy did me good, I guess
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop. Bought this a s a replacement for my previous MacBook Pro.
I would recommend this to a friend
Rated 1 out of 5 stars
REFURBISHED MACBOOK PRO TURNED OUT TO BE A LEMON
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refurbished product that kept crashing and turned out to be a lemon. Returned and refunded. Also, geek squad cannot open the casing of the product and has to be shipped out out to apple service centers .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Started crashing at 21 data, 6 days after the window for refunds closed. Stopped turning back on 10 days later. Not usable. Currently working with Apple to get it replaced. Maybe just buy from Apple directly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this. It’s been 6 months and it won’t even turn on. I tried to set appointment with Best Buy to look at it and they won’t even do that. Horrible experience here.