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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $129.00

Customer reviews

Rating 4.3 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the ease of use, quality, and excellent condition of the Geek Squad Certified Refurbished Pencil (2nd Generation). Many appreciate the magnetic charging feature and the overall design, finding it well-suited for drawing and writing. However, some experienced compatibility issues and concerns about battery life and tip durability. A few users reported problems with the pencil's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 242 reviews
  • Cons mentioned:
    Tip quality

    Rated 4 out of 5 stars

    Apple Pencil - based on refurbished by Geeksquad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and the order process was easy. It was nice to find a discount to something I wasn't sure how it would be used. However, the Geek Squad should be punished for what they sent me claiming refurbished. The body of the pencil itself was fine, and the pencil held a charge and wireless charged / connected to the ipad… but the TIP they left on was visually damaged. Meaning it looked like it was either melted and flattened or somebody used it pressing super hard for a long time. It wouldn't write, and I thought about returning it... but I went and bought the 4 pack of tips for $20. So the cost of the pencil is $124 new that comes with 2 tips (on the pencil and a spare), the refurb was $89 and I had to buy a 4 pack of tips (although they should have changed the one on there) - so all in, I'm $109 - with two extra tips... so it was still a good deal overall, and as always, pleased with Best Buy as a company...

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just like brand new. It didn’t come in the original packaging but works like a new one.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    I Hate That I Love You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this Apple Pencil is that Apple is making it way too complicated to keep up with their monopolization of technology. We had to return the pencil because it didn't work with my daughter's older iPad. Such a hassle as a customer just to fit into Apple's World. Too bad we like our Apple products so much. They have us stuck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pen that offers an ease of use for those particular tasks that require it.

    I would recommend this to a friend
  • Pros mentioned:
    Drawing, Ease of use

    Rated 5 out of 5 stars

    Still working great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over one year later. I purchased a refurb because I have an aversion for paying full price, especially for something like this. Has worked great since I purchased it and not one issue using this with my iPad Pro 11” 2018. I don’t use the Apple Pencil everyday, but it is a great addition to the iPad and certainly has its uses and can make things a lot easier. I particularly like that I can sign documents with a real signature and email them out. Also great for drawing, taking notes, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Tip quality

    Rated 2 out of 5 stars

    Works but not until I went to Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Apple Pencil 2 Geek Squad Certified Refurbished. It was drastically cheaper then a brand new one, but it did not come without flaws. Best Buy claims that they verify it to work properly however that is not the case. When I got the Pencil it had trouble with simple task such as drawing a line. It would skip or not make contact at all. At first I thought it was my screen protector so I purchased a better quality one. But still had the same outcome. I was bout to return it to best buy, but decided to go to an Apple Store. As it turns out the tip was bad and needed be replaced. Once they did that it was a good as new. So going forward I have servere concerns about Best Buy's claim on refurbished items that they have been tested to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Evolution of the Pencil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a huge world of stylus-compatible devices and tablets beyond the iPad, but Apple's tablets are the first choice for many artists and educators because of their ease of use (better than Surface tablets) And serious artists and design professionals should spare no expense for top-quality tools, and the new Pencil's convenient magnetic charging, clever design, and impressive functionality make it my Choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surreal how beautiful the experience is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to teach my kids on the iPad how to read and write and the Apple pen makes it possible to transfer a digital experience to one that’s essential.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product came in really Good condition as New I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Charging

    Rated 5 out of 5 stars

    Good pencil and great deal from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Geek Squad certified refurbished item. The item came in great shape and cannot tell that it was refurbished. In general, I like this design way better than the Apple Pencil that I used on a 10.5” iPad Pro. The sensitivity has been greatly improved and also charging the pencil on the side of the iPad vs. through the lightning port is a no brainer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great now, but a few issues at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost sent this back after about 3 days of using. First it didnt want to seem to charge. It finally charged. Then it did not want to pair. Next it was draining the battery of the ipad pro a lot. But after 3 days, it finally started to work. I think this may be a flaw for the Apple Pencil. If you leave it off the side of the ipad, and lay it next to the Ipad. It will drain your battery completely. Even if you are not moving the pencil or ipad. I left it in this state overnight and woke up from a fully charged Ipad to a dead ipad. The other flaw is that even if the pencil is fully charged, and you leave it on the side of the ipad, it is still draining the ipad more than before I had the pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Perfect Choice for my Ipad Air 4th generation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well. The product was delivered fast alongside with my iPad and it was clean, no stains or any visible scratches, it works as a new device.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot even tell it is refurbished, works and looks perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised how well this tool worked. I’m a Samsung guy but needed an iPad for work reasons. Ive had various Galaxy notes for years and use the S-pen regularly. This Apple Pencil is very responsive and works great. I like how it attaches magnetically to the side of the pro and syncs/charges wirelessly. Only downside is I’m paranoid of loosing it as I imagine it could be knocked off if not careful. As with all Apple products, it is also way overpriced, but I bought mine refurbished and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple pencil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. I lost one and had to go buy another one bc I use it all the time!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work. repackaged 4 year old pencil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 21 July 2024 while on business travel which appeared new in the sealed box, but with an Open Box sticker packaged 27 Jan 2024 with « excellent «  condition. The pencil would not work when I returned home in EU the end of August. I went to 2 Apple service centers who indicated the Pencil was unusable/defective and had zero guarantee at Apple since it was over 4 years old and originally sold in October 2020. I’m not happy with this Geek squad certified excellent product and hope Best Buy will honor the guarantee if shipped from EU.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    HIGHLY RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Clean, smooth lines. Using with Procreate for designing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well with the ipad pro, i have, plus its more on the touch sensitive side, so its nice to see that if im using the pen and of my fingers touches the screen by mistake it doesnt pick on it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Refurbished is good as new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent addition to the iPad with a lower cost refurbished 2nd generation pencil guaranteed by the Geek Squad to be as good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pencil works pretty good and the refusbished it was pretty good

    I would recommend this to a friend
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