Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $399.00

Customer reviews

Rating 4 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished Apple Watch Series 5 as positive aspects, with many stating it works perfectly and looks practically brand new. The band size is also a good fit for some customers. The most common concern is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 91 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Apple Watch! It has everything I need. Shipping was fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Callie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift, so granddaughter has NOT opened it yet. But I am sure dhe will LOVE it. The process was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just perfect no issues, looking forward to get another

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Be cautious

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. I understood it to be a refurbished item, however I still expected it to have a fully functioning battery. It did not. Tried to call my local store to see if Geek Squad could replace the battery, but was continuously routed to corporate customer service. Spoke to a rep and it was explained to me that Geek Squad would not replace the battery, my only option was to return. Was also told I could not ship it back, I had to take it to my local store to get a refund. Took it back and ordered a brand new watch from Target. Will never order a refurbished item again, also, Best Buy corporate customer service sucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back up watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a watch to replace my first one. Fast delivery. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very happy with this gift for her birthday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and worth every single penny!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Very nice and basically brand new.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Low Battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived and was packaged well and was clean however did not hold a charge past eight hours. I ended up returning it and getting a new watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad attention by the manager about the product I received it without being released and I did not receive help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’m loving it!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful !!!!! Took the time to search for a reasonable iWatch price and of course, BEST BUY had several types of iwatches . BEST BUY is always my go too website. Thank you BEST BUY❣️

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in fast speed and not a single sign it was used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to spend the money on a brand new watch but this one was in mint condition. Works perfectly, delivery was on time and I was notified. I’m very pleased with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with this purchase.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new iWatch. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy the money like new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I will not hesitate to buy again. Like new but half the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero stars, I would. It arrived with the wrong color band. I tried to exchange it in the store and was told I couldn't so I had to purchase one just to get the band it was supposed to come with. I gave it my daughter as a birthday gift the following day and it wouldn't even turn on. I returned it and ordered from Amazon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    overpriced not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crappy packaging- no box no instructions- in case of return or human error-doesnt hold a charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For grand daughter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first watch for my granddaughter for school and her dance class

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band and screen was damaged, overall the watch works fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratches all over

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s a refurbished product but the glass and the side the dial everything is scratched. The worst thing is it’s a geek squad certified refurbished. Geek squad is going down the drain. No more perfection as it used to be. 

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little watch. There’s no need to get a newer model when they are made so well

    I would recommend this to a friend
Sponsored