Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $399.00

Customer reviews

Rating 3.9 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished Apple Watch Series 5 as positive aspects, with many stating it works perfectly and looks practically brand new. The band size is also a good fit for some customers. The most common concern is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the item it stated it came with a pink band. The item arrived with a black band. When I called customer service they advised me there was nothing they could do. I would have to go to the store to get the proper pink band as I had ordered. When I talked with customer service at the store they informed me I could not get the band switched out. If I wanted I could return the item but nothing else could be done. I was very disappointed. Do not advertise an item and allow me to order a specific item then send me something else and do nothing to resolve the matter as if it’s my fault.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The refurbished Apple Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical outlook is fine, but the battery is a complete failure. It can only retain its battery life for about two hours even though it’s 100% charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and I will buy it again if I have to I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great watch but......

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery didn't last for 24 hours, the watch worked well but had to charge too often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished from Best Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch has already stopped working and since a purchased refurbished I can’t return. Didn’t last two months…not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    very dirty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch came very dirty it had white crust in the watch & on the watch band & the watch dies super fast

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch came with the wrong charger and band, the charger and the band are not from Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was an excellent shape, however the band which was in a pink sands box was actually black. I did not check it before giving it to my daughter so it was disappointing when she opened it up Christmas morning. I went on Amazon and ordered her a pink sands band.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got the product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even got the product so aggravated as it was a gift then they couldn’t even send me another one just really bummed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great item!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No signs of use on the watch I purchased.Came with everything a new one would for a fraction of the cost.

    I would recommend this to a friend
Sponsored