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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 352 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished Watch Series 7 for its overall performance and great battery life. Many are pleased with the watch's excellent condition and screen quality. However, some customers have reported missing accessories and minor scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 352 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was dirty and worn. They couldn't even clean it before selling to me. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY sells polished JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sacks of crap. You sell me a bogus watch with a defunct recharging cable/dock and then a couple weeks later when the piece goes belly-up, OOoooOOoops!... Sorry, we sold you a ticking time bomb. Sell a decent product or don't sell it AT ALL, you pricks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Doesn’t Mean Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased “refurbished” … which I would interpret to mean operational. It wasn’t! Was having to charge 2-3 times a day. Counterproductive for an item that has to be worn to use. Returned for refund - which begs the question why request my review of the item?! Bad business times 2!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad refurbished product, can’t return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch was refurbished so now i know how refurbished products are from bestbuy, the watch dies within 10 hours which is a problem considering the battery life should be 18 hours as advertised and i don’t even use it much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch barely holds a charge. Unfortunately I’ll probably be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Face came damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor condition. Brought as a gift and face came completely scratched up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies extremely quick. The description of the item made me to believe this would not be the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item with no charger. Then when I went to pair it told me I needed a iPhone 8 or newer. I was told the I only needed a iPhone 6 Plus or newer. So they sold me a defective refurbished watch that was supposed to be in excellent condition but looked more like satisfactory or fair. Waste of my time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not what I paid for I pay for a different item and receive this one (other better model of Iwatch) And the store and customer service can not do anything to help me. Push me to keep it, I can't return because is not the same item purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a new one instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with this purchase. Worked great for about month and now ECG won’t work. Apple will fix for $300. Or same as I paid for this “refurbished” but apparently not fully functional watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy refurbished again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy refurbished again Have had trouble as soon as we turned the phone on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the watch and got at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of attempts to buy an Apple Watch, finally received the correct one. Happy with the end result

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my order so that why I said 1 star and when I told them they didn’t help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Watch was sent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a Midnight aluminum watch, opened the box and it wasn't even the right color. Returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Series 7 Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best open box purchase on any product i ever bought, Best Buy Certified nothing better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the wrong watch instead of 45mm I got the 41mm and they wouldn't send me the correct watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete mess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought openbox and was a complete mess, scree. Was barely readable through all the scratches, body had chunks missing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch 7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch does not work at all complete rip off I don’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in ziplock like packaging. The strap was all worn out and sweat stains all over it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Refurb Is No Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 45mm and received a terribly dirty 41mm version.

    No, I would not recommend this to a friend
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