Customer Ratings & Reviews

The watch stopped working already. Do not ever purchase a refurbished watch. By the time I logged on to try and return for a refund or exchange I was past the two week return period. The battery stopped keeping a charge for about a week. It finally just died on me. Only had the watch for 1 month.

My wife loves her watch. It's very nice looking. It was in great condition.

It came with the battery it had. Refurbished products are sold “as is” and there is no way of knowing how drained the battery will be when you buy it. A full charge on my refurbished series 7 Apple Watch died by lunch time the first day I wore it. One star because at least they accepted my return.

I bought this for my son for Christmas and he absolutely loves it!

This watch after 9 months it’s broke.i don’t know how how to fix this

-2 Day shipping took over a week to get delivered -Showed up with a different style band than what was pictured -DISGUSTING. It looks like it was never cleaned. Ever. Both the watch and the band are covered in what looks like a mix of dirt, grime, and maybe dead skin? This is absolutely disgusting. Is this what qualifies for GeekSquad Certified Refurbished?

Said it was factory refurbished…it was scratched and the band was dirty. My son didn’t see the return window and is stuck with it.

Was not as described in the listing. Lacked charging cord and was not color listed.

Everything was dirty and worn. They couldn't even clean it before selling to me. Very disappointed

As soon as I took it out of the box, I got ready to return it. This watch was scratched beyond belief, the screen coating was gone except for one weird very noticeable spot, and it looked rough like it slid against concrete. I exchanged it for the new SE and called it a day.

You sacks of crap. You sell me a bogus watch with a defunct recharging cable/dock and then a couple weeks later when the piece goes belly-up, OOoooOOoops!... Sorry, we sold you a ticking time bomb. Sell a decent product or don't sell it AT ALL, you pricks.

Purchased “refurbished” … which I would interpret to mean operational. It wasn’t! Was having to charge 2-3 times a day. Counterproductive for an item that has to be worn to use. Returned for refund - which begs the question why request my review of the item?! Bad business times 2!

the watch was refurbished so now i know how refurbished products are from bestbuy, the watch dies within 10 hours which is a problem considering the battery life should be 18 hours as advertised and i don’t even use it much

Watch barely holds a charge. Unfortunately I’ll probably be returning

I received this item with no charger. Then when I went to pair it told me I needed a iPhone 8 or newer. I was told the I only needed a iPhone 6 Plus or newer. So they sold me a defective refurbished watch that was supposed to be in excellent condition but looked more like satisfactory or fair. Waste of my time

Poor condition. Brought as a gift and face came completely scratched up.

The battery dies extremely quick. The description of the item made me to believe this would not be the issue.

Is not what I paid for I pay for a different item and receive this one (other better model of Iwatch) And the store and customer service can not do anything to help me. Push me to keep it, I can't return because is not the same item purchased

Not happy at all with this purchase. Worked great for about month and now ECG won’t work. Apple will fix for $300. Or same as I paid for this “refurbished” but apparently not fully functional watch.

After a couple of attempts to buy an Apple Watch, finally received the correct one. Happy with the end result