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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 361 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished Watch Series 7 for its overall performance and great battery life. Many are pleased with the watch's excellent condition and screen quality. However, some customers have reported missing accessories and minor scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 361 reviews
  • Rated 1 out of 5 stars

    Don't buy refurbished from Best Buy. Waste of mone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch stopped working already. Do not ever purchase a refurbished watch. By the time I logged on to try and return for a refund or exchange I was past the two week return period. The battery stopped keeping a charge for about a week. It finally just died on me. Only had the watch for 1 month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her watch. It's very nice looking. It was in great condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries on refurbished products aren’t replaced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the battery it had. Refurbished products are sold “as is” and there is no way of knowing how drained the battery will be when you buy it. A full charge on my refurbished series 7 Apple Watch died by lunch time the first day I wore it. One star because at least they accepted my return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he absolutely loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The battery lows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch after 9 months it’s broke.i don’t know how how to fix this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    First and last Geeksquad Refurbished purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -2 Day shipping took over a week to get delivered -Showed up with a different style band than what was pictured -DISGUSTING. It looks like it was never cleaned. Ever. Both the watch and the band are covered in what looks like a mix of dirt, grime, and maybe dead skin? This is absolutely disgusting. Is this what qualifies for GeekSquad Certified Refurbished?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dirty refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it was factory refurbished…it was scratched and the band was dirty. My son didn’t see the return window and is stuck with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Bad listing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as described in the listing. Lacked charging cord and was not color listed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was dirty and worn. They couldn't even clean it before selling to me. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Within 30 Minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I took it out of the box, I got ready to return it. This watch was scratched beyond belief, the screen coating was gone except for one weird very noticeable spot, and it looked rough like it slid against concrete. I exchanged it for the new SE and called it a day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY sells polished JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sacks of crap. You sell me a bogus watch with a defunct recharging cable/dock and then a couple weeks later when the piece goes belly-up, OOoooOOoops!... Sorry, we sold you a ticking time bomb. Sell a decent product or don't sell it AT ALL, you pricks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished Doesn’t Mean Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased “refurbished” … which I would interpret to mean operational. It wasn’t! Was having to charge 2-3 times a day. Counterproductive for an item that has to be worn to use. Returned for refund - which begs the question why request my review of the item?! Bad business times 2!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad refurbished product, can’t return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch was refurbished so now i know how refurbished products are from bestbuy, the watch dies within 10 hours which is a problem considering the battery life should be 18 hours as advertised and i don’t even use it much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch barely holds a charge. Unfortunately I’ll probably be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item with no charger. Then when I went to pair it told me I needed a iPhone 8 or newer. I was told the I only needed a iPhone 6 Plus or newer. So they sold me a defective refurbished watch that was supposed to be in excellent condition but looked more like satisfactory or fair. Waste of my time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Face came damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor condition. Brought as a gift and face came completely scratched up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies extremely quick. The description of the item made me to believe this would not be the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not what I paid for I pay for a different item and receive this one (other better model of Iwatch) And the store and customer service can not do anything to help me. Push me to keep it, I can't return because is not the same item purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a new one instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with this purchase. Worked great for about month and now ECG won’t work. Apple will fix for $300. Or same as I paid for this “refurbished” but apparently not fully functional watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the watch and got at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of attempts to buy an Apple Watch, finally received the correct one. Happy with the end result

    I would recommend this to a friend