Customer Ratings & Reviews

One of the best purchases I have made in a while. I love everything about my new watch.

I returned this watch because of the size of the display, but the watch itself was pretty much flawless, just wasn’t big enough for my wrist.

So far I have nothing bad to sad about the watch! The only issue would be that the activity clock will pause after approximately 10 seconds but it’s not a huge deal as I use a different app to monitor my caloric expenditure.

APPLE WATCH APPLE CERTIFIED REFURBISHED NICE WATCH WORKING GREAT

It was delivered a day early which is excellent and in good condition. It’s perfectly in good condition and great deal price)

I loved my watch so much it really is comfortable and my shipping was quick and fast, everything went smoothly. the watch is comfortable, stylish, and it fits true to size

I love this watch except that I’ve had to reboot it several times. Not sure why.

Awesome watch stoped working 30 days after purchase

Ordered the item, got lost through FedEx, the item took a trip around the country for a week before it got to me. I live about an hour and a half from the distro center in Ohio. The item went to Phoenix and back. I asked for help, i was then gaslighted and told they were gonna do everything they could to help me. I then ordered a new item thinking it was a fluke, and I would return the original once it eventually got to me. They assured me that a replacement had been ordered by them and I would receive it in 24 hours. That never happened. I called back and was told that I would receive a $50 certificate for my inconvenience. That also never happened. The item eventually got to me. The original item was significantly damaged with a large scratch through the middle of the screen. The second item I ordered got to me, but it was the wrong color with the wrong band. When I asked for help, they told me I needed to drive to Best Buy to talk to somebody there or return my item. I told them that it had been a very frustrating experience, and I was told that my complaint would go up the chain. It’s no surprise that Best Buy is being out done by Amazon. I ordered the same item from Amazon and it got to me the next day with no issues. Unfortunately moving forward Best Buy will be a last resort option, which is sad because it used to be my first option.

Great watch I absolutely love it I have no complaints came early and has exceeded my expectations

Not a good experience for first time ordered refurbished item. First, it was delayed, and then it finally came with wrong watch band type. Bryan at my local store Rochester, MN tried to correct this issue by replacing with after market band or getting different watch. I decided to return it but my used cash rewards might not getting credited back to my account. Thanks Bryan to try though.

I love the Watch but would like a different band for it this one makes the arm sweat.

No issues. Good watch. I got it mainly for the ECG capability.

Works as expected. I do wish the battery life were a little longer

Bought is as a present for my mother. She loves it.

Great product and price. Wife loved it for her birthday

I didn't like it. I received a 38mm watch. The website said it was a larger size 40mm

I got the detective item. It cannot be charged at all. Now i would like to return it at store. They cannot verify the watch since it cannot be turned on at all. I will never buy refurbished item from best buy anymore!

Love the watch but delivery took longer then they said and I was pretty disappointed with customer service

I got the box in the mail and the only thing that was it it was one strap. Yall have employees that are stealing. Don't just fire them but send them to jail. #GeeksquadCertified