Customer Ratings & Reviews

Unfortunately my iPhone despite being listed as a compatible phone with this watch, is not compatible. Perhaps when it was refurbished it negated the compatibility of phones identified.

I had the watch for about 2 months, normal wear.. screen completely shattered hitting a wall corner with the watch face. Can it possibly be a cheap screen?

It was not in the original box, when I turned it on I noticed a crack on the screen, it was also not clean it had dirt all over it, so that’s why I returned it.

Thank you for an excellent watch for a great price!

They sent the Apple Watch with a lot scratches and I tried to return in the store and I couldn’t. Nobody can help me with it. Don’t buy it

I purchased a refurbished Series 8 Apple Watch online. When I picked it up at the store, it was the wrong color and only had the small band. The manager told I had to call Best Buy help and get a return label. After talking with six different people, I was finally told the serial number doesn’t match what they sent me and I can’t return it! The local store manager even talked with them explaining that the wrong watch was sent and that’s why the serial number doesn’t match the order. Customer service basically said they don’t care and if we try sending it back they will just send it back to me. We got no where with them. Worst customer service ever!

I thought this might be a somewhat official program a la Apple and the "refurbished" models they offer. But no, this is clearly someone else's device that Best Buy bought. It looks like they probably took great care of it, but they didn't both to include the charger. And Best Buy's verification process is clearly lacking for something like that to get through. Was a real bummer to be put in this position. Disappointed, was looking forward to a good deal and re-using technology.

Sales person failed to inform that this is a used merchandise and it came in a very bad condition with lot of scratches.

Somebody stole the watch out the packet! The watch can in a thin plastic bag!

After ordering this watch through Best Buy, the watch came locked. After going to Best Buy I was told they can’t unlock it OR take it back because it’s locked. Obviously it’s locked, that’s the way it was sold to me. Absolutely terrible!!

Does not come with original strap. Kids size small.

The product I received was clearly a second hand old product with no original accessories. Do not recommend

The bar on the right below the crown only works sporadically. Also replaced the band.

My item was stolen and Best Buy won’t accommodated my police report

I bought it and trying to pair it says locked. No one is able to help and they dont wanna return it. 0 review

was not working when it came and would randomly turn off

Best Buy refurbished is a total joke. Almost as bad as Amazon. Dirty and used should be the word describing this product. Gross.

Dont buy the apple iphone 8 refurbished . No manual, cardboard box with a lunch plastic bag . The watch didnt power on. No warranty was available .

For what I paid I could bought a new one for the same price

Looks brand new !! Works as advertised great price,