Customers are positive about the battery life, overall performance, and screen size of the Geek Squad Certified Refurbished Watch Ultra. Many users find the watch awesome and appreciate the large screen. However, some customers have reported minor cosmetic issues with the condition of the watch, such as small scratches on the screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
Rated 5 out of 5 stars
Best bang for the buck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has every feature that you’d want in an Apple Watch and for less than you’d pay for a series 10
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with the purchase. Wanted blood oxygen and didn’t want to pay full price. Battery health was good. Condition was excellent. Would buy refurbished again. Do wish they put battery health % in description, but there are probably too many to do that.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Absolutely love this watch.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great watch ! So far I absolutely love my watch. This has to be my favorite Apple Watch ever.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only wrong, it’s arriving with other color band
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical when it came to buying a refurbished product. I’m glad I did! It looks brand new and I have no issues at all
I would recommend this to a friend
Rated 1 out of 5 stars
Lost a customer for life - buyer beware
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve spent thousands at Best Buy over the years, but they’ve now lost a customer for life.
I ordered an Apple Watch that, based on the listing and photos, clearly came with an official Apple band. Instead, I got a cheap knockoff. They said it was close enough, but it was like ordering a BMW and ending up with a Yugo and told it’s the same because they both have four wheels.
I reached out through email, chat, and even filed a complaint with the BBB. I spent HOURS trying to talk to someone. Eventually, I got a response, but it never acknowledged the problem of a misleading listings and dismissive customer service and was told it was close enough.
Be forewarned that the reviews saying the band isn’t authentic or as advertised are telling the truth. And no, Best Buy won’t fix it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
If you don’t care about the band it’s good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Giving this 2 star not because of the watch but due to the band received. Not sure if it’s luck of the draw but I made 2 attempts to get an orange alpine band and neither order came with that band. The second order arrive with a sport loop that isn’t even marketed to the ultra, lol. The watch itself is fine but you should check battery capacity upon opening.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent an fast delivery, like new and clean!!!!
I would recommend this to a friend
Rated 2 out of 5 stars
Had some damage, wrong band. Not good.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Watch came with damage on the bottom edge of the front of the case near the display. Also arrived with the wrong band. Returning once to try again to get what I ordered, which was a "looks and functions like new" apple watch ultra with the ORNAGE alpine loop. I received a blue/grey band...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a decent watch when i started it but when i went to connect it to my account it had an Activation Lock on it. So it was unusable sadly. Returned it and i’ve thought about purchasing it again but not sure at the moment.