Customer Ratings & Reviews

I ordered an Apple Refurbished Watch Ultra with a yellow band, but Best Buy sent me a blue band instead. This is extremely frustrating and shows a lack of proper quality control. When ordering a refurbished product, accuracy matters even more, and receiving the wrong band color is unacceptable. Now I have to spend extra time returning the item and waiting for the correct one, which is very inconvenient. Overall, I am very disappointed with Best Buy’s service. They seriously need to improve their inspection process and order accuracy. I expected better from such a major retailer.

It’s like new, and I loved it. Would suggest this product.

Nice upgrade from my last Apple Watch….nice size watch

No problems with it.. does it job and great battery life.

Very comfortable and helpful watch, ir is definetly worth the money. More products like this should be made

Like New Refurb! I would highly recommend the watch especially at the refurb price point!

Always liked the Ultra look. Great product, no issues. Got it refurbished.

Amazing garage fantastic very good quality Very good quality

Came as stated watch and band in a bag , not the same band it was supposed to have . Went to berizon to activate it has cellular according to tbe decription. they can’t activate it so I went to an Apple Store. The watch is not even a USA watch. The watch is from Saudi Arabia according to the Apple Store when they looked up the serial number and it cannot be activated with any US networks, but if you just wanna watch it works as it’s supposed to and was not damaged just a little tiny nick in the metal .

Really Disappointed, First off the watch has very clear signs of wear around the bezel, almost like its been hammered and the battery health is at 89%. The Best Buy Representative told me that I would be able to purchase apple care for the watch even though it wasn't new and refurbished, WRONG. The watch was ineligible for any warranty. Customer Service has just given me the run around dancing around actually helping, including hanging up on me TWICE!. Never Purchasing from Best Buy Again!!! Buy Directly from Apple

I didn’t get a chance to wear bcus I was sent a black band when I really wanted a white band.. I returned to Best Buy they said they could reorder it I didn’t want to take the chance of getting the wrong color again so I swapped it for 46 mm

I purchased the watch and when i received it it came with a cheap band not the one in the picture or in the description. I returned it . Thats false advertisement. Very disappointed.

Best buy sent the wrong item and the customer service sucks as well!

Excellent gift. I love this watch and best price at Best Buy.

Beware, do not purchase if you are not planning on buying a warranty with Best Buy. I purchased this refurbished version and they sent me damaged straps and they refused to replace them because I waited till after the 2 weeks to open it as a gift. Would’ve been nice to also see pictures of the product before. Lesson learned

Nice store Best Buy one of the best for anything you need

Great product I love my Apple Watches this is my 5th one

Great product. Easy to order online and fast shipping.

I order it from Best Buy It was preowned when I got deliver the Band Olive Alpine Loop was Super dirty I didn't like that at all.

Returned do to not getting what I order. The watch that I wanted is the Midnight Ocean Band. What I got was the standard band for an entry level watch.