Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $799.00

Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished Watch Ultra's battery life, screen size, and overall condition, frequently praising its accuracy and functionality. Many appreciate the device's GPS and cellular capabilities. However, some customers reported receiving incorrect watch bands, highlighting a potential issue with order fulfillment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 1 out of 5 stars

    Refurbish Warning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, do not purchase if you are not planning on buying a warranty with Best Buy. I purchased this refurbished version and they sent me damaged straps and they refused to replace them because I waited till after the 2 weeks to open it as a gift. Would’ve been nice to also see pictures of the product before. Lesson learned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift. I love this watch and best price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice n

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice store Best Buy one of the best for anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love my Apple Watches this is my 5th one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to order online and fast shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch Ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order it from Best Buy It was preowned when I got deliver the Band Olive Alpine Loop was Super dirty I didn't like that at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned do to not getting what I order. The watch that I wanted is the Midnight Ocean Band. What I got was the standard band for an entry level watch.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Wrong watch

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong watch and they did nothing to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No as described

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered me a white band very nice in the pic but when i received it it was a black cheap band no even the color was right of course i sent it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product sent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong order sent. I have ordered something else and something else was delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent the wrong item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item. You sent the wrong one. Wrong apple watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong color of band

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the wrong color of band. Inaccurate product. Customer service was not helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Watch band

    Rated 3 out of 5 stars

    Great watch not great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the watch quickly but it came with the wrong color band and the band it came with was broken. We I tried to exchange the band Best Buy said I would have to return everything and then they didn’t have the watch I wanted. They would swap out the band. I kept the watch and ended up ordering the band I wanted on Amazon.

    I would recommend this to a friend
Sponsored