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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $799.00

Customer reviews

Rating 4.1 out of 5 stars with 101 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished Watch Ultra's battery life, screen size, and overall condition, frequently praising its accuracy and functionality. Many appreciate the device's GPS and cellular capabilities. However, some customers reported receiving incorrect watch bands, highlighting a potential issue with order fulfillment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
  • Rated 5 out of 5 stars

    The best apple watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and helpful watch, ir is definetly worth the money. More products like this should be made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New Refurb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like New Refurb! I would highly recommend the watch especially at the refurb price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the Ultra look. Great product, no issues. Got it refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new like

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing garage fantastic very good quality Very good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your Money, Bad Battery and No Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Disappointed, First off the watch has very clear signs of wear around the bezel, almost like its been hammered and the battery health is at 89%. The Best Buy Representative told me that I would be able to purchase apple care for the watch even though it wasn't new and refurbished, WRONG. The watch was ineligible for any warranty. Customer Service has just given me the run around dancing around actually helping, including hanging up on me TWICE!. Never Purchasing from Best Buy Again!!! Buy Directly from Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Middle east market watxh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as stated watch and band in a bag , not the same band it was supposed to have . Went to berizon to activate it has cellular according to tbe decription. they can’t activate it so I went to an Apple Store. The watch is not even a USA watch. The watch is from Saudi Arabia according to the Apple Store when they looked up the serial number and it cannot be activated with any US networks, but if you just wanna watch it works as it’s supposed to and was not damaged just a little tiny nick in the metal .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong band color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get a chance to wear bcus I was sent a black band when I really wanted a white band.. I returned to Best Buy they said they could reorder it I didn’t want to take the chance of getting the wrong color again so I swapped it for 46 mm

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt receive what I ordered.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the watch and when i received it it came with a cheap band not the one in the picture or in the description. I returned it . Thats false advertisement. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift. I love this watch and best price at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbish Warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, do not purchase if you are not planning on buying a warranty with Best Buy. I purchased this refurbished version and they sent me damaged straps and they refused to replace them because I waited till after the 2 weeks to open it as a gift. Would’ve been nice to also see pictures of the product before. Lesson learned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice n

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice store Best Buy one of the best for anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love my Apple Watches this is my 5th one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to order online and fast shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order it from Best Buy It was preowned when I got deliver the Band Olive Alpine Loop was Super dirty I didn't like that at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned do to not getting what I order. The watch that I wanted is the Midnight Ocean Band. What I got was the standard band for an entry level watch.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Wrong watch

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong watch and they did nothing to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No as described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered me a white band very nice in the pic but when i received it it was a black cheap band no even the color was right of course i sent it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product sent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong order sent. I have ordered something else and something else was delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent the wrong item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item. You sent the wrong one. Wrong apple watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong color of band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the wrong color of band. Inaccurate product. Customer service was not helpful.

    No, I would not recommend this to a friend
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