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Apple - HomePod - White-Front_Standard

Apple - HomePod - White

Model: MQHV2LL/ASKU: 5902411

Customer rating

Rating 4.6 out of 5 stars with 2236 reviews

92%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 32 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-18 of 18 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Good sounding speaker

    Posted
    Mil312000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't like you cannot connect bluetooth, but the sound is amazing

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s my biggest disappointment

    Posted
    Happygolucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    You can't connect the device to Bluetooth, it does not play in stereo and you can't play your music library by using Siri, you have to play it through your iPhone or iPod to get your library I recommend the Bose 500 speaker which blows this speaker away. You need 3 homepods to have stereo

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds very good....

    Posted
    albert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sound is excellent, but it does not have enough power like the Soundtouch 30. What made this device not a good choice for many people is that it cannot connect via Bluetooth to non-apple products (like a Samsung or LG TV). No wonder it's not selling as well as it should. Apple has to change this.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Home Pod

    Posted
    Maumaubr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The HomePod is great if you're and apple customer and if you also have WiFi. It does not work via Bluetooth and if you don't have Apple Music your options are also very limited. If you fill the 3 requirements thought, you will love this speaker. The quality is decent, and it is also a lot of fun playing with your musi and Siri!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Apple customers

    Posted
    Hyura
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great speaker quality for the size, clean treble and surprisingly more bass than expected. Point to note: HomePod does not have Bluetooth capability to pair with android phones or windows laptop. Siri currently only support Apple Music, so if you're a Spotify user, you're out of luck. Designed for customer that is deep in the Apple Ecosystem.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No Bluetooth

    Posted
    Lightsab
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am all in on Apple products but unfortunately the HomePod is missing Bluetooth & only uses AirPlay to connect to my iPhone. I have to turn on AirPlay every time I want to stream music & it only works with iTunes. I have an alarm app that I use to wake up in the morning & the music only plays on the iPhone & not the HomePod. I even tried using the Apple Alarm app & the audio will not stream to the HomePod. The audio quality is awesome but unfortunately it does not meet my needs so I returned it & purchased a different Bluetooth speaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, locked ecosystem

    Posted
    Prospero89
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sound quality of the speaker is phenomenal. However, you need to be deep in the Apple ecosystem to fully enjoy using the HomePod. Apple Music support only, no Spotify, no direct Bluetooth connection, airplay only. There are quite a few features that need to be added that are coming in future software updates, so, if you don't have all Apple products, this isn't necessarily the best choice. For those deep in the Apple ecosystem, it's a great device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Could be better if Apple fixes the software

    Posted
    tkendel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Continuously dropped AirPlay connections when playing from other iOS devices; I never had these problems with BlueTooth speakers. AirPlay from a Mac works much better, from an AppleTV is worse (the AppleTV always forgets what device to play audio to). These are software problems that will hopefully eventually get fixed. What's not fixable: there's no AUX input and no Bluetooth connectivity, i.e., with non-Apple devices or legacy audio equipment, these speakers are useless. Not what you would hope for with such expensive speakers. The sound is okay, but for this money you can probably get better sound elsewhere.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love Apple Homepod

    Posted
    Upperdecker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a big Apple person. Speaker is pricey but well worth it. Sounds good and powerful. Would recommend having Apple Music subscription. Would suggest doing a little research before buying. There is no Bluetooth option but iPhone can connect using Airplay.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sounds great! But isn’t very portable speaker.

    Posted
    User1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sounds great! But it won't work at hotel rooms; it doesn't use Bluetooth so it's not good for traveling. It communicates to your iPhone through the router and hotel routers have extra security that blocks the communication. There may be a work around (read something on the net) but I haven't tried it yet. At first setup, it seemed that only Apple Music would work. Not true! If you use Napster like I do, you use AirPlay not Bluetooth. You simply start the Napster app on your iPhone, swipe from bottom of iPhone screen to top and a controll screen appears. The top right box will represent the app currently in use (Napster) you must tap the top right of that box(it has a couple of radar like lines) to open it. Once opened, the bottom of it should show an iPhone icon with a check mark next to it. Below it should be a HomePod symbol with no check mark, tap the HomePod symbol. The check mark should now be next to the HomePod symbol. Music will now play through the HomePod. If some apps don't work this way then look for a box shape with triangle over it (AirPlay symbol) and tap it and you should get the option to select HomePod as speaker choice. I held back a star because it lacks a speaker jack and or Bluetooth which could have made it more versatile. Sounds great though!!! . It's best for home use with home router and Apple Music.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Too many compromises and lack of compatibility

    Posted
    WMcK
    • My Best Buy® Elite MemberElite Member

    The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn't work with the Harmony remote, so I can't control my television with voice commands. It doesn't control my Nest thermostat or Dyson air purifier. It won't play Pandora and doesn't allow Bluetooth connections, and it won't play the CDs I've loaded into iTunes or songs purchased from Amazon-it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don't care if it sounds better when it does almost nothing I need it to. I've been a huge Apple fan all my life, but this is a big miss.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great speaker but you have to like Apple

    Posted
    IcedCorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The HomePod speaker is fantastic, and even more amazing when you combine two together for stereo. What I like with the Home Pod vs the Sonos is that the bass is impressive. It's like there's a subwoofer in this tiny speaker. There are some not great things though : first the speakers are NOT bluetooth. Second, you better use Apple Music as your way to play music. Yes you can use spotify, etc, but it must be used through your iphone...no iphone, no audio from homepod speakers. So to recap: you better be in the Apple world to really appreciate this speaker. . but if you are...wow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing with one HUGE flaw

    Posted
    Airbornebuckeye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I was very excited to be one of the first to get the new Homepod as I love most Apple products. The sound blew my mind right in the store! So I got home and set up was pretty easy however that's when I discovered the HomePod's big flaw! It doesn't connect to your phone or ipad via bluetooth like most speakers. It operates under the premise that you have Apple Music (which I do) however it will play songs based on what you tell Siri to play. Most times you're scrolling through your music on your phone and you press a song to hear it. The Home Pod only let's you play pre made playlists that you create or you tell it to play a specific song. I was surprised how much of a pain that was. Luckily rumor is that Apple is working to fix that otherwise I'd have returned it even though it sounds great! Get on that, Apple!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed with this HomePod

    Posted
    Khurram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I bought this speaker as being an Apple Fan but honestly it is the worst! We need a smart speaker not just a good sounding speaker. There are many speakers in market you can get play good audio but for that I have my stereo system. This speaker is merely a speaker, siri is so bad in this I dont know why. Returning it soon. Don't see any value for 349 price. Suggestions: Apple please make detachable power cord next time. Open bluetooth restriction so all devices could connect. @@@@@@@@ It is now has bluetooth 5.0 but works with apple devices only lol) your product will sell more if you open bluetooth for all devices. Put a 5000 Mah Battery to make it portable use. It will sell like hot cake (no one has done it yet not even google @@@@@@@

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't live up to the hype....

    Posted
    NateandPhoebe

    I don't know what everyone is talking about when they say "This speaker has exceptional sound", or " This speaker has incredible bass", I have tried it in a larger room, smaller room.etc. This speaker has ok bass, but nothing special. A soundbar, and sub woofer combo stomps all over this thing in terms of bass. This speaker also doesn't go as loud as I would like. Not having bluetooth is a major no-no for Apple. I like the marshmallow design, but cannot justify keeping this for $350. The reason being that it has average sound (for the price), and Siri is severely lacking in capabilities compared to Alexa. Air play also seems to cut in and out at times with the homepod. I have an Ipad Pro, and an Iphone 7 plus (both of which I love), but they missed the mark with the homepod. Back to the store it goes!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Only for Apple Music Devotees

    Posted
    Tech0
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sound quality is good for a small speaker, but make no mistake, this is a small speaker... a small mono speaker. It will fill a space with music, but don't expect it to fill a room, unless the room is a closet or you have two to make it stereo. That's just the physics of sound. While you can manually stream any music or music service you like to HomePod via a Mac or iDevice you can only use Siri voice control to control music playback (performer, genre, etc) if yo have Apple Music or iTunes Match. It cannot be used to control HomeSharing, if you use that on your Apple devices. You can control volume though no matter what the source of your music. HomePod only works with AirPlay. There is no way to connect via Bluetooth or a wire. My big disappointment with HomePod, and why I ultimately gave it 2 stars, is that it's microphones to summons Siri are way too sensitive. HomePod can hear me even on floor down. The result, if I "Hey Siri" a question to my iPhone on the table in front of me, HomePod upstairs will answer. There is currently no setting in iCloud to lower Siri's sensitivity or disable completely and let another iDevice act as a remote. That would solve that problem. Bottomline: if you have bought into Apple Music and no chance of switching to a different service HomePod may be a good option, depending on whether you use Hey Siri on your other devices. For everyone else, while maybe not as good sounding, Sonos One with Airplay 2 support offers more versatility in connections and streaming service options.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Lacking in functionality

    Posted
    Esteban
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was really stoked about this product, but Apple decided to release it without competitor-based features. The ONLY way to play music on this this thing is based on what Siri can access/understand. What I mean by this is Siri's ability to access and read iTunes purchases and/or ripped music. For example, I requested Siri to play "Nutshell" by Alice In Chains on my iPhone X. It was ripped from my 20 year old CD. The first time I asked, I got a response of "I can't do that. It's not your library" when it actually was. I waited 10 mins and tried again only for her (it? @@@@@@@ to play the "Unplugged"version instead of the "Jar of Flies" version. Eventually, after 5 attempts of asking her to play, did she play the studio version. It was at this point I realized I had zero control over what music I can play with this thing. There is no option to use the HomePod as a Bluetooth speaker or with ANY other streaming service other than Applemusic. Lame. This thing was released before other market-standard features are available to it (or will be (?? @@@@@@@ ). I promptly returned my unit within an hour of buying it as the asking price for the functionality available is ridiculous. My advice? Wait for the 3rd generation as it should be cheaper and more feature rich than thing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive

    Posted
    Monergist123
    • My Best Buy® Elite Plus MemberElite Plus Member

    This speaker sounds amazing. I've a full Sonos 5.1 (Playbar, subwoofer, and two Sonos 1's) setup in my living room. Last night, I brought the HomePod into the living room to do a side by side test. While the $350 HomePod is not as good as the $1800 Sonos surround system, it really held its own. Unsurprisingly, the Sonos offers more separation of sounds. There's over a dozen combined tweeters and woofers in the setup, physically located throughout the room. In spite of the HomePod's distinct disadvantage, it still sounded good in comparison. I was expecting it's sound like a transistor radio next to the Sonos system, but it didn't. There's a $1400 difference between these systems, but the sound difference doesn't sound like a $1400 difference. It sounds like maybe a couple hundred dollar difference. The great thing about this speaker is how it can get loud without sounding like it's getting loud. The tones stay clean and undistorted. Thought it's one speaker, it distributes the sound throughout the room. If you were blindfolded, you could certainly tell the sound is coming from one point, but that's always the case unless you have a surround system. I've also owned the Google Home Max. I liked that I could get a family plan for Google Play Music and not really pay any more per month because we're also Youtube Red subscribers. One less subscription in my life is a good thing. However, the Max almost never worked as advertised. I was constantly on the phone with support, who did a valiant job trying to fix my problems (the speakers would no longer take casts from my phone, music uploaded to the Google servers wouldn't play via voice commands, and multiroom was intermittent). On the sound front, the Google Home Max sounded great playing anything with lots of bass. If you're into dance music, rap, RnB, etc., and don't mind the bugs I've listed above, then maybe the Max is for you. My main complaint with the Home Max sound was that it sounded loud, even if it wasn't turned up all the way. I'm tempted to say it overplayed the mids, but I'm not a true audiophile. Maybe that's why I didn't think it sounded that great playing rock/metal/jazz. I've found the HomePod matches the Max in those categories of music, while soundly bettering the Max in playing rock, classical, and jazz. People make much of the Max's bass, but I think the HomePod delivers a better bass with less distortion, especially at loud volume. Now, there's Siri. She's a mess at most things. However, when it comes to getting music to play on the HomePod, she's quite good. Google Home and Alexa might know more, but Siri is better than both of them when it comes to responsiveness for playing music. When I had the Home Max, I'd have to yell at it in the morning to turn off my alarm (I also had white noise playing in the room as it helps me sleep). You have to speak about as loudly with the Home Max as the music it's playing. With the HomePod, I can whisper for her turn off my alarm and she gets it. Would I ask her for directions, or who's playing in the game tonight? Or add an event to my calendar? Or set multiple timers? No. I'dn't. She's not that smart. But, asking her to play a song from my music library or shut off an alarm? Absolutely. Much has been made of the fact that HomePod doesn't "support" Spotify. However, that's only true in the sense that you can't voice command Siri to play your Spotify playlist. You can play media from any app that supports Airplay. That includes Spotify, Audible, podcast apps, and even Google Play Music. Much has been made of the fact that HomePod doesn't support Bluetooth, to which I say, good! Bluetooth is a horrible technology, and anyone who's struggled to get their phone to play nice with the Bluetooth setup in their car knows exactly what I'm talking about. Airplay is a much superior technology and Bluetooth should go away. I'm giving 5 stars because I'm completely satisfied with my purchase and plan on getting more of them in the future (I've two right now). It's not a perfect speaker, but it does what I want it to do without hassle and it does it well. Pros: - World class sound for a small speaker. - Attractive design. - Easy setup. - Works as advertised without constant calls to customer support. - The speaker has great ears and can hear you whisper commands. - Executes music related commands extremely well. - Doesn't support Bluetooth but executes via Airplay flawlessly. Cons: - No multiroom yet. @@@@@@@@ Apple has promised it in Airplay 2) - No multi HomePod stereo. @@@@@@@@ Again, promised in Airplay 2) - Siri is a poor excuse for a personal assistant. It can't make calendar events or multiple timers.

    I would recommend this to a friend