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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Perfect all-in-one home/office computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money: crystal sound, clear picture, convenient keyboard, tricky mouse (highly recommend to buy trackpad instead).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It didn’t have a box a was used but still in great condition for the price I purchased it for !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty in Pink!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY iMAC! I'm big on saving money and purchasing high-quality open box items when I can. I purchased this iMac for less than $800! It was only missing the mouse which I planned to replace anyway :) I had a 2013 iMac (very old and slow) from Goodwill a few years ago, but it was outdated, couldn't take updates, and a little slow. I decided to purchase this iMac and am in LOVE with it. First, the color is amazing, the speed is top tier, the features are awesome! Definitely recommend buying open box when you can - in most cases, you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a perfectly working iMac, for an amazing price, with only one small imperfection/scratch in the back. The service was quick and even got 12 months no interest with my Best Buy CC. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Desktop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this computer! She's a realtor and uses it for those transactions. works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-around home computer. Very good pricing. I would have loved more memory or storage, but for price and technology, I can't complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Miss parts in open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box in excellent condition which according to the wedsite means everything is included from the original box and it was missing the keyboard and mouse. When i picked up at the westfield Indiana location the manager was rude and said there was nothing they could do and that i got a great deal regardless and can use whatever keyboard and mouse and to contact customer service and they couldnt help me either. They said i could return it and buy it new if i wanted the keyboard and mouse even though it was guaranteed to be included since it was in excellent condition. To me thats false advertising and i do not recommend best buy anymore because they are scamming people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iMac is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works perfectly well. Value is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! It's incredibly impressive with its speed, allowing me to multitask effortlessly and complete tasks in no time. The performance is just outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it works great!! My husband uses it for music production.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer and looks great in home office. Nice big screen with amazing clarity. Got a deal on an open box, but it was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my desktop! So easy to set up and start working right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mac man 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, and service after the sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item from Open-box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item was in mint condition. The power brick had some scuffs but apart from that it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple made me a fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful and sleek machine with more than enough power for routine computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good very reliable fell in love from the time I started it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything i wanted i didnt need much but thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and affordable price. Works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Used IMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iMac did not come with a mouse or keyboard or plug to turn it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One star is too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description said it was “open box” and that some items can be missing. All that came with the purchase was the monitor. No wires. No keyboard. No mouse. Not even a box. I got handed a monitor in bubble wrap that i couldnt turn on because it was missing the power cord. I had to purchase everything online theough apple directly after driving for the device about 10 hours.

    No, I would not recommend this to a friend
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