Customer Ratings & Reviews

The new iMac is really nice and sleek.I wanted the green iMac to replace my 10 year old Mac. While browsing, I saw this open box item that is available for pick up at the San Carlos store. I have never bought an open box item so I know the risk I am taking with this purchase. However, since I was told that this is still in good condition and that there are no missing parts, I went ahead and purchased this. When I opened the box at home, I found out that the power cord is missing so I was not able to turn it on. Since it was already late at night and the store is closed, I went back the next day after work and fortunately, the store agent was able to help me right away and gave me the missing item. To be fair, he took care of it right away. I was so eager to try this new computer as I was driving back home (30 mins drive). I already set up my iMac to my home office desk the night before, so as soon as I got home, I connected the power cord to the adapter right away, plugged it in and turned it on. But to my disappointment, this iMac still has the existing account from the previous buyer with a password, so of course, I am not able to test and use it again. I called their customer support and I was advised to bring everything to the store. And since it was already late at night, I have to wait the next day (which is today). Very disappointing but I guess I just want this iMac in green color so bad. But the hassle of going back and forth is really frustrating. My question now is: Isn't Best Buy expected to be checking that all returned items are in good condition or good as new if they are selling it back to their customers? If Best Buy is putting out an open box item, and it clearly states that it is Geek squad verified, then as a buying customer I expect that it has been really checked. My guess is that this item was returned and was just put back on their shelf waiting for it to be resold? Otherwise, the account of the previous buyer and password should have already been deleted from this iMac and restored to its factory setting (as advertised) if indeed it was verified. As a total member for several years, this is the first time I have to go through all this. Guess it has to go back to the store. I will be more cautious with open box items next time.

Looks and runs like what I expected. Only issue is it wont seem to integrate with a Samsung phone. But havent had alot of time to work on it with holidays here

I've always used a PC until now. I'm totally impressed with this computer. It's fast and the operating system is intuitive. The display is the best I've ever used.

This mac is fast and versatile. Running livestream is a breeze at church using obs and switching between 4 cameras and linking a MacBook pro running PowerPoint. Hooray.

One of the best purchases I’ve ever made! I am in love with this even a year later.

This was a gift to my baby boy. He loves his computer. I should buy myself the purple one to match my iPad. He has not had any issues since the purchase. The color is a bonus

My favorite one yet. I have had ever Mac computer and this is my fav

I enjoy working with this Mac and the ease with which it pairs with all other devices such as the Ipad, IPhone. Very functional

I approve of everything about Apple Mac all-in-one-M3chip-8GBMemory-256GB. MY DAUGHTER LOVES IT! The only negative was delivery but she got it and that’s all that matter. They delivered it late and without signing of customer.

Easy set up, light weight and durable. Love the color,

My old mac was 2” wider. I do notice the smaller size with my new mac, however because of the fantastic resolution, i dont miss the 2” as much. Ive had my old mac for about 11 yrs so it was time and having the new mac is refreshing, my old one stopped updating about 6 yrs ago and it was hard to let go. But i am really happy with my decision to upgrade.

Great camera and big screen. Good for students in college and connects to your iphone to facetime and message.

It’s great! The geek Squad transferred data from my old I-book & explained things to me.

Perfect computer for students and adults love the compact size and price is great

I love this Desktop so much .It is easy and smooth to use. I have Dell ,Samsung laptop but the Apple Desktop is my favor I never had.

The new Mac is simpler to use and, best of all, does not require batteries. It's color is stunning.

Absolutely beautiful Mac with amazing speed Filled with software that you can utilize

Love the way it looks and works! It took me a while since I only used windows computers, but I’m figuring it out as I go!

The greatest desktop I have owned! So clean & sleek & very easy to work with!

Great machine and very speedy with the new chip. I use this primarily for video editing and photo editing. You may want to get an external if you do the same though.