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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.9 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the iPad Pro 12.9-inch (2nd generation) for its expansive screen size, ease of use, and strong performance. Many appreciate the long battery life and excellent camera quality, while also noting the device's relatively light weight. Although some find the cost to be high, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 257 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Replaced my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to order the bigger size iPad Pro over the smaller version, but I'm glad i did. The picture, speed, and overall look is amazing! The main reason I purchased my 12.9 iPad Pro was to replace my 2011 macbook pro. After reading a lot of articles about how the iPad cannot replace your Laptop, I decided to give it a try and I could not be more happier. Ever since I received my iPad in the mail I have not even opened up or turned on my 2011 MacBook Pro. I was able to get Microsoft Word, Excel, and Powerpoint on it and I do all my typing for work and school on it. All the documents automatically get saved in my iCloud. Once the new update comes out this fall, I have a feeling everyone will be ditching their laptops and getting an iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Not to Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful device; great battery, beautiful screen and really TOO BIG for my use. Heavy with the necessary case and too unwieldy to be portable. I had to return this for the IPad Pro 10.5 screen. Disappointing but realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Really nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is a great product. I have replaced my computer with it. It is fast and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Big & Bold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the 8 inch to the 12 inch iPad. The viewing is so much better and the speed is incredible great product highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alternative to a laptop. I use the Ipad in class all the time with lessons. Allows me to interact with students as I move through the lesson. Instant feedback/visuals to students questions and comments. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited so long to get an iPad and now I have it - with the large screen and 256 GB ....... and enjoying it ! Quite powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Apple iPad 12.9 (2nd Generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my friend. Is not too heavy & easy for her to use & see the screen. Uses with Apple Pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The best iPad I ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad I ever had, it might seem too big at the beginning, but you really will appreciate the screen size once you start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro. I am am traveling with it and I love the long battery life. I also have the keyboard cover which works great wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lighting fast. Camera ultra clear view movies is it looking through a window.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High power, light, beautiful big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple markets is pro iPad series as potential laptop replacements in certain situations. For my business, frequently on the road ... and doing presentations ... it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to assist with my real estate career as well as to quit shredding trees in my note taking; it's been a perfect tool for use in both those areas and more!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great tablet - Big and fast but a good form factor for your lap. I love using it. 10 plus hours battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. The size is great. Light weight and like the storage

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight iPad Perfect size and awesome speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and it's been great. I run many apps at the same time. I can access various drives and edit documents easily with the pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad to take the place of my laptop for entertainment purposes and it has exceeded my expectations. The battery life is great! The screen and sound makes it seem like you are carrying around a mini theater. And on the plus side, I only have to carry one charger for my phone and tablet when traveling!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This is an awesome IPad Pro regardless of year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the WiFi and cellular 12.9” model from Best Buy. It is exactly what I needed for designing and as a computer replacement for now while I am waiting to move. I love the touch screen and the size! I am so glad I purchased the 12.9 for drawing because the other models felt cramped and slower like the 10.5”. The newest ones however I’m sure are great, but Best Buy price-matched this one for me with B&H’s online sale price! Therefore, I got the large size but much cheaper than the brand new iPad Pros! It does all that I need it do and is so much fun to use! I haven’t regretted purchasing it instead of the new ones. I also bought the Apple Pencil with it which has been great; it makes my designing a billion times easier! So far, I have also used it for online research and e-mails, etc... in which the Split View feature is fantastic!! I love being able to multitask so easily. The iPad also has a widget to let you know how charged your Apple Pencil is. The pencil charges very fast; I was surprised and delighted with that. I highly recommend this product to you!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice size but with minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cellular reception on this device seems weak. Side by side with iPhones and other devices this iPad seems to have a harder time with Internet access. Other than that, a great device. Larger screen helps my Father see his content easier. If you have issues seeing, this is worth the extra price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great for reading books or watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large iPad, great for reading books or watching movies. Lightweight. WiFi and cellular so great for traveling

    I would recommend this to a friend
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