Main Content

Customer Ratings & Reviews

Apple - iPad Pro 12.9-inch (2nd generation) with Wi-Fi + Cellular - 256 GB - Space Gray-Front_Standard

Customer rating

Rating 4.9 out of 5 stars with 234 reviews

  • 20%
  • 10%
99%
would recommend to a friend

Expert rating

Rating 4.2 out of 5 stars with 11 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 234 Reviews
  • Rating: 5 out of 5 stars

    This is an awesome IPad Pro regardless of year

    Posted
    Shopper777
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the WiFi and cellular 12.9” model from Best Buy. It is exactly what I needed for designing and as a computer replacement for now while I am waiting to move. I love the touch screen and the size! I am so glad I purchased the 12.9 for drawing because the other models felt cramped and slower like the 10.5”. The newest ones however I’m sure are great, but Best Buy price-matched this one for me with B&H’s online sale price! Therefore, I got the large size but much cheaper than the brand new iPad Pros! It does all that I need it do and is so much fun to use! I haven’t regretted purchasing it instead of the new ones. I also bought the Apple Pencil with it which has been great; it makes my designing a billion times easier! So far, I have also used it for online research and e-mails, etc... in which the Split View feature is fantastic!! I love being able to multitask so easily. The iPad also has a widget to let you know how charged your Apple Pencil is. The pencil charges very fast; I was surprised and delighted with that. I highly recommend this product to you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great replacement for computer

    Posted
    IndianaUmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My daughter got a MacBook when she was a freshman in college. She loved it, but found it to be very heavy carrying it around in her backpack. Now she is a senior and she has been having significant neck and shoulder issues, so she needed to do something about her computer. She decided that an iPad Pro would be the best solution. She has been using it for a few months now and is loving it as a replacement for her computer. She also has an Apple pencil and can take notes in the conventional way on the iPad. When the class has a Power Point presentation that they can download, she does that and then can mark up the Power Point. She is also a musician and uses it to display her music on it, too. It was a great choice! Highly recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It has helped my productivity so much

    Posted
    Mbarton98
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I originally brought the iPad Pro from Apple in April and then this summer it got crushed under a seat. I depend on this daily and my quickest recourse was to purchase another. Best Buy had an open box in mint condition that was $250 more than shipping the damaged one back to Apple to eventually ship me a replacement. It was $130 cheaper than a brand new one and I was back up and running in a couple hours. The Apple pencil with Goodnotes and PDF Expert make it easy to annotate and take handwritten notes. Along with DevonThink, the PDF annotations and the text interpretation of my handwritten notes are available on my Mac, iPhone, and iPad. The game changer is having handwritten notes show up with related emails and documents within DevonThink searches.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced my Laptop

    Posted
    zman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was hesitant to order the bigger size iPad Pro over the smaller version, but I'm glad i did. The picture, speed, and overall look is amazing! The main reason I purchased my 12.9 iPad Pro was to replace my 2011 macbook pro. After reading a lot of articles about how the iPad cannot replace your Laptop, I decided to give it a try and I could not be more happier. Ever since I received my iPad in the mail I have not even opened up or turned on my 2011 MacBook Pro. I was able to get Microsoft Word, Excel, and Powerpoint on it and I do all my typing for work and school on it. All the documents automatically get saved in my iCloud. Once the new update comes out this fall, I have a feeling everyone will be ditching their laptops and getting an iPad Pro.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic device

    Posted
    kinless
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I waited 2 years since the introduction of the first-generation 12.9" iPad Pro (since I like to always buy 2nd-gen products), and glad I did. This tablet screen feels solid and overall looks super clear. As a musician I needed the extra real estate, and this tablet delivers, with musical scores very readable with the larger size and of course crystal clear. I no longer have to carry a huge binder of music! The battery life is a little shorter, at least compared to my old 9.7" iPad Air, but then again I'm using this tablet for more intensive tasks. Overall I'm very satisfied with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the Money

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was on the fence about getting the 12.9 iPad Pro for a long time. I have the 9.7 iPad Pro and I really like the it, but I to say that I love the 12.9 iPad Pro. I didn’t think the bigger size would make that much of a difference but it really does. My iPad also has cellular and I find myself using it more than my MacBook Pro 15’. I also purchased the Smart Keyboard and it is a nice compliment to the iPad. I did have to google how to fold it into a stand. I am not a fast typer but the keys feel good to me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Original defective and returned to Apple

    Posted
    TXRanger
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had the iPad Pro 12.9. Within one week it developed the infamous screen flicker. Screen flicker could be corrected by powering off the iPad. At three weeks iPad could not find Smart Keyboard. A full charge from 8% charged took 4 hours this afternoon. Went through some trouble shooting with Apple Care Plus. Took about 30 minutes until they offered to replace the original iPad. It gets picked up tomorrow. I like the iPad Pro a lot, but the original obviously had issues. That's why this review is a 3. Stuff happens

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Porsche of tablets

    Posted
    DrewHezzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The large 12.9" screen is great for people who want a hybrid of sorts between a tablet and laptop. The crystal clear display is amazing for movies. Operates just like all of the other IPads so the user has very little to learn if they are already familiar with Apple products. I definitely recommend for anyone who cant decide between a tablet or laptop and even for older folks who are being introduced to modern technology.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too Big!

    Posted
    Ebony971
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'd about worn out my 2014 iPad and decided to check out the new, larger one. Had some qualms after playing with it in the store, but it seemed like a good idea - especially the sketching ability. Ideally I would like an iPad sized between the two existing models. This large one, with case, is too heavy and big to throw into my purse like I did with the old one. I find myself taking my smaller iPad out of the house with me and only use the larger one at home.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The mega Ipad!

    Posted
    Sassy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I first got the 12.9 IPad Pro I was a bit worried it would be way to big, but after about two days of use it felt great in my hands and didn’t feel big anymore, sometimes I look at it and say is this the biggest one cause it don’t feel like lol, but it is a great purchase I love it, but I would recommend buying a case not only to protect your investment but for easy comfort holding it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice larger tablet that works like a laptop

    Posted
    sfox930
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am very happy with my iPad Pro 12.9. I love it because of the larger screen and I don't like it because of the larger screen. I need the larger screen for most of what I do on a computer but there are times it being large makes it harder to hold than a smaller screen iPad. In the long run the larger screen outweighs the other inconveniences of it being large. I do not regret getting it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I love this ipad!

    Posted
    MadhouseMary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced my laptop with this iPad Pro so I could use my cell service for WiFi. I love everything about it and it works like a charm EXCEPT there are no USB ports! What’s the deal Apple? I still have to use my worn out laptop, which is super slow, for anything I needed USB for, including printing. But that being said, I still love this thing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Like a laptop.

    Posted
    ole45mag
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The screen is as good as your natural vision needs. Being new from basic P.C. window based can make you have a harder time adjusting to Apple Products. But once you do, it's cool. Great for viewing photos and fixing them before you send them off to get developed sine the screen size is comparable to most 8 by 10 photos. Great machine!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for my use

    Posted
    Cheri
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really needed a small second computer to use in conjunction with my laptop, and this fits the bill perfectly for my use. I also bought the Apple pencil and Apple keyboard, and together with a screen connecting app, this set up lets me work with two monitors in hotel rooms, and is convenient for use by itself in meetings or on planes. Set up was easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best iPad

    Posted
    DK2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this iPad to take the place of my laptop for entertainment purposes and it has exceeded my expectations. The battery life is great! The screen and sound makes it seem like you are carrying around a mini theater. And on the plus side, I only have to carry one charger for my phone and tablet when traveling!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome for every need I had in school

    Posted
    HEYitsCONROY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this iPad to assist with my schooling. I have ADHD and struggle to comprehend my note taking when studying later on. The iPad and iPencil combo have helped so much. With the help of an app or two and the multitasking ability of the iPad, I have eliminated many of the issues I experienced with school before. 10/10

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lovely

    Posted
    LilBkrBabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My former iPad was the same size, but about three years older, the first version of the 12.9". There really aren't enough major differences, so I could have and probably should have waited to upgrade. The speed is a bit better, and I upgraded to get cellular access. It was worth it for the cellular access, for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best iPad yet

    Posted
    GadgetHead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had many iPads and this one is my favorite. I was worried the screen (12.9) would be too big but that concern quickly faded. Battery seems to drain quicker than my other iPads but easily get a full day and half way through the next. Keep it n mind I use this device all throughout the Day, on and off, for work and then use it at night while at home. It's a winner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice size but with minor issues

    Posted
    slickwilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Cellular reception on this device seems weak. Side by side with iPhones and other devices this iPad seems to have a harder time with Internet access. Other than that, a great device. Larger screen helps my Father see his content easier. If you have issues seeing, this is worth the extra price

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to set up initially

    Posted
    Allen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I set it up and shut it down and put it back in the box after a few days. I bought the I Pad to use as a GPS. ( I haven't found out how to use it as such yet) I haven't downloaded any apps onto it yet. It will be an expensive addition to my boat equipment. There are good instructions on how to use the features online.

    I would recommend this to a friend