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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1883 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the iPhone 11 256GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and consider it a worthwhile upgrade from previous models. Some users expressed a preference for a home button and noted the phone's weight. A few customers mentioned concerns about the device's memory capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,883 reviews
  • Rated 5 out of 5 stars

    Very easy transition from my iPhone 6S to the 11.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the iPhone 11, the swiping instead of the home button, camera is excellent. Everything seems easier with the new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast, a great size, secure w Face ID, and has great cameras. In the iPhone world it’s economical as well. I say go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool purple!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone 11 is fast and light weight. The screen is a great size and the pictures are so clear and sharp. My wife loves the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster than my 6

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my 6 :) camera is a lot better but doesn’t seem like it is quite awesome... Battery lasts me all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched over from a Galaxy S10 and it was only because the rest of my family have iPhones. It’s a simple interface, easy to merge all of my info from my android to my iPhone using the move iOS option upon set up of the iPhone. The camera was definitely an upgrade from my iPhone 8 that I owned before my Galaxy. Over all, it’s an iPhone. Once you‘be owned one you’ve owned them all. I only wish it had the capability of being fully customized like my Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone...best yet!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones since the iPhone 3 until I dropped my 6s plus in our lake. I had to use an android for about a year and to me, they are much more complicated. I finally got the iPhone 11 in December 2019 and am so impressed with it (especially for the price). It is so intuitive and (to me anyway) easier to use. The camera is amazing and the sound is so much better than previous versions of iPhone. Go buy one now...you’ll be happy you did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my teenage daughter very happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 11 was a Xmas gift for my teenage daughter. She wanted the red one specifically, so I was very happy that Best Buy had them in stock. My daughter’s favorite features on her new phone are the improved camera and the extended battery life. She also likes that the Face ID feature keeps anyone from reading text previews on her lock screen. However, that may be my least favorite feature on her phone! ;) Very pleased with this purchase overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy for anyone to use, young or old. great pictures, plenty of memory. Very fun phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Priced Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated about getting the Pro but am very happy I went with just the iPhone !!. The only advantage with the Pro was the camera specs and being a professional photographer, the advantage wasn't worth the price. The iPhone has all the bells and whistles and is very fast with the apps I run. The upgrade from iPhone 7 to 11 was worth it although the re-learning curve is a hard due to the fact of no physical HOME button. But I really do not miss it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera - easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my iPhone 11 - it has a big screen and easy to manage - glad I purchased it - great for pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iphone 11. Nice screen size. The camera is great and the battery life is very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for You Even if You Are Not Tech Savy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the camera is fantastic. I gave this to my wife at Christmas. Yes, she knew she was getting it, and it was what she wanted. (It replaced her 5C.) She is not tech inclined, so I was concerned about her getting a new phone with a new IOS and without a home button. However, she hasn't asked me to help her very much at all because the interface is so user friendly. I think you'll be happy with this phone even if you don't like "gadgets."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, how fast it is and the face recognition which I can even use for my bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 11 -everything I need. Easy to use, great photos, pretty good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone! It’s very quick and the camera is amazing. Also the battery life is great too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the upgrade to my wife's 6Plus. She absolutely loves the red color and added a clear glitter case to go with it. Her biggest complaint about the 6Plus was the overall size of the phone, but this 11 solves that issue. This 11 has a larger screen yet an overall smaller footprint. Now her phone fits in the designated phone space in her purse and fits pockets way better. Plus the speed and screen resolution is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really happy with my new iPhone 11-yellow. I have only had it for about 2 wks. I wish it would come with a book for all the little things it does. I went to the site they recommend and did not have this exact one. watched some u-tube videos found it can measure, and level. need to find out more. much better sound than my old android. and much faster. user friendly. just hope I stay this happy later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. Very fast and great camera. Battery life got better after the 1st week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every model gets more amzing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size, how much longer the battery lasts, & the camera & ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is great. Love the camera and other new features. Great exchange from my 8.

    I would recommend this to a friend
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