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Customer Ratings & Reviews

Model:
MWL02LL/A
SKU:
5613840
Your price for this item is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,033 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    iPhonelove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is really affordable to buy. The camera is great! You can take a pic in the dark which turned out really nice pics. Improved on battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone from iPhone 5s unlocked to iPhone 11 unlocked, the process was easy to self upgrade and now I know what I have been missing. The buying process to the install process went without a hitch, it was easy to pay and once I received my new iPhone the install process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and cheap

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone because is faster and more cheap than th iPhone XR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPHONE 11 64GB UNLOCKED RED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, in my humble opinion it's the best phone you can buy from you!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Unlocked 11 Does Work unlocked!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read bad reviews that the UNLOCKED iPhone 11 is locked to verizon.. this is Not true. I ended up buying at the store because i was worried about getting a phone that wasn’t unlocked to any carrier even though customer service assured me it is unlocked. I got my iPhone 11 (unlocked) at the store, took it to metro pcs ( on T-Mobile) there was a verizon SIM card already in the iPhone, but metro took it out and put a metro SIM card, and it worked, my phone is here up and running on metro pcs prepaid service. Those that got the one online i can only think of a few things that happened, either they did get the unlocked phone and assumed it is not unlocked because it comes with a verizon SIM card, even though bestbuy website says it doesnt come with a SIM card, that information is not correct. Or they accidentally chooses the verizon carrier option and didnt choose unlocked option when ordering. But either way, the unlocked phone is unlocked, and it is New not refurbished, as these phones are new model and barely came out so i highly doubt these are refurbished plus bestbuy Must stated it is in fact a refurbished iPhone, they would not withhold that information. So basically, unlock iPhone 11 is indeed unlocked to any other carrier you choose to use.. nice phone, love the camera quality. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Best iPhone from the last years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the overall design, it's a progress from previews generations. It's very fast, screen is very good and the camera is great. The price is reasonable for an apple product. If you're into apple ecosystem go for it without doubts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Price

    Rated 4 out of 5 stars

    Best value of the iPhone 11 models.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old iPhone 6 and what a difference. Battery life is much better and the quality of photos and videos is vastly improved. This is also a good intermediate size between the Max and the Pro, which has helped with typing on the screen. Plus, it is the best value out of the iPhone 11 series. The one downside over the other two iPhone 11 models is that rather than having the 3rd lens for 2X zoom, you have only a wider angle lens in addition to the standard lens. I have found that I have more use for the zoom so if you feel a zoom is important you might be better off with one of the other models, if you are willing to pay more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Color

    Rated 4 out of 5 stars

    Great iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about this phone before I got it: I didn’t think the camera was as good as advertised or that the battery life was as good as most claimed. But after I got it I found out that the camera is excellent and the battery lasts a lot longer than I expect it to I’ll be on it all day and it’s only on like 50-30 percent when I got to put it on the charger. And the color I got is lovely it’s not as dark as the iPhone X’s and it’s really pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice affordable phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is actually bigger than the regular ones. Its almost as big as the iPhone Max. Its very fast and the camera takes really nice high quality photos. The memory storage should hold a lot of photos and videos too. It has very useful features just buy a case to protect from cracks and scratches if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for X-rays iPhone 128 gb but they sold out . The Best Buy sale person convince me to go with iPhone 11.it was good choice.the camera great,the battery life last long the photo very good very fast comparing to my old iPhone 6s Plus and the sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Just the right size. Only con is it’s a bit heavier than most. Good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Durability

    Rated 5 out of 5 stars

    Thinking about leave Android

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to my wife as her personal phone. I was never able to use the old Iphones (until 8), just didn't work to me. But I am really impressed with this phone. It is very very fast and very intuitive (I still can't use hers 7 Plus from work). Also, Apple prices were very high if compared to android, but they very close now. I really think this one is a great value for money. Cameras are not the best, but they very good. Also her phone was stolen, and for some reason left in the curbside of a highway. He were able to track the phone and it survived with a minor crack in the lower side of the screen (so small that we are not thinking in replacing it).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone yet.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an unlocked version with no contract for myself. Saved me a lot of money in the long run. Battery life is amazing and it is incredibly fast. Zero complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best Smartphone imo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best smartphone ever made under a grand. The right size, great camera and features. The OS is easy to use and the battery last so long. 4K 60 fps video is real nice also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    This was an incredible price for a new iPhone 11 w

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very cited about my new iPhone 11 I am an amateur photographer and the camera is very important to me in a mobile phone the camera in this mobile phone is just short of amazing the price also it was incredibly cheap considering the regular retail price I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Good things do come in small packages

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the perfect iPhone for 95% of cell phone users, It will do EVERYTHING that anybody needs a phone to do. It takes excellent pictures with a screen that is surprisingly good. (based upon what most critics say). The pictures are dynamite in day or night. And the battery life... This powerful and still small phone will do everything that you need it to do, the battery will last all day, and the is phone will still fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from an IPhone 7 Plus and I can tell you it was way worth it! The iPhone 11 is almost the same size as the 7 plus, but runs much faster and has Face ID. I bought the IPhone 11 and not the pro or pro max because I couldn’t see the value in spending an additional 300-500 more. I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife this new cell phone after her old iPhone 6 was having problems. The camera is awesome. Sound quality is good. The phone has a bit more weight to it than previous phone. Face recognition works well and even in the dark. Don’t care for some of the feature changes like how you do a screenshot.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Apple SE & am so glad I did. Setting it up was very simple and fast with just a few clicks of buttons and all of my information was transferred to my new phone. I love the size of it as well as how great everything works. Before I assumed all phones was the same, but the 11 is the best I’ve tried so far. The cameras are awesome & my boys are always wanting to use my phone to take pictures and videos. This phone is well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good introductory iPhone. Picture quality is great and it is fast. Battery life is great also.

    I would recommend this to a friend