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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,905 reviews
  • Rated 5 out of 5 stars

    Love color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The color is very sharp and it helps the AIDS charity which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my iPhone 11. I wish I had of gotten more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine. Like face connect. Customer service great switching info from old phone to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest iphone yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old iPhone and love this one. Nothing specific to mention good or bad. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced my iPhone 6s with 16 gb to the iPhone 11. So far so good! Everything was easy to transfer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 11 128GB

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone 11 128GB - Black (Verizon) Best Buy is a place where you can buy cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone!! Got this for my daughter to replace her 6 plus and so far she seems to be thrilled!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still exploring and trying to get use to not having a home button lol. But overall the phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone. Doesn’t really require a review but I’m earning rewards points for writing one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value at the time for an iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value at the time of purchase for an iphone. Didn't have a handful of the new features like OLED screens and triple camera, but for the non enthusiast, it was a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Iphone and I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung junkie for years. I finally made the move to iPhone and I am pleased beyond measure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and unreal camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy camera geeks are fantastic. They make the whole process easy and the phone is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchasing iphone thru best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of getting this tru Best buy was a pleasant surprise. It was easy and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Phone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my my wife's i phone 6.It was long due.She is very happy.Got great deal from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for young adult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has all current bells and whistles but best of all is at least partially water resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone..Didn't get the best iPhone 11. I felt this one had everything I needed. And it does..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be ok, having trouble with some of the settings. Camera function are better than my 10 was, so I like that. Can’t really tell about the new battery life?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate went above and beyond explaining the difference between the 11 and 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade over the iPhone 7. Takes a minute to get used to no home screen but then it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had iPhone since they first came out love the new iPhone 11 upgrading through Best Buy was easy

    I would recommend this to a friend
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