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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,905 reviews
  • Rated 5 out of 5 stars

    first smart phone - glad I selected it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Siri feature. So glad I can bypass the typing on a flat surface. Apps are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone upgrade. Phone died during this coronavirus time so it was a very important purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t own an iPhone you should consider one as your next cell phone! Best phone hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 is one of the most superb, reliable phones out on the market. I am overall very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera very impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone XR to iPhone 11 and love it. The camera resolution is extremely impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying his new iPhone. His 3 year old Phoebe couldn't compare to this newer version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as a gift. This was an upgrade from a 6s. Very pleased with design and performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It work just fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an IPhone. What more needs to be said. They work fine for a couple of years, become obsolete then you buy a new one. Nothing bad to say, but nothing different. It works just fine...for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicer screen and love how fast it is

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My I-Phone 11 is great, still learning some things on it but for the most part, it is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KennaP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Apple so I could FaceTime my grand baby. So happy I did:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is "face time"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spouse uses for face time and Facebook. Even though I use Samsung, I appreciate what its strengths are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new iPhone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy my new iPhone! It helps me everyday!!! Bestbuy customer service is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Updated from an Apple 6 and got a lot more functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone apple is doing a good job as usual. Got this for my sister for her birthday and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple iPhones! And Best Buy service was great, even during the pandemic that was going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one. Very sleek. Big improvement over my last phone.I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my IPhone, never had any issues with it and picture quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time iPhone user , have to learn how to use different functions, But I do like everything so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those getting into IPhones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for someone. Great quality, def an upgrade from a previous device. Excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great to work with when purchasing new phones. Our kids like the iphone.

    I would recommend this to a friend
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