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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,905 reviews
  • Rated 5 out of 5 stars

    It’s a phone!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a phone. You can call people from it and some other neat stuff too. It works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an iPhone 6. Took some getting use to the different functions but I caught on quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a upgrade from my 6s, waited for the right deal and bought it. More Han just a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't trade this phone for any other phone. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone performance and offer. Best Buy service to set up properly was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched to the dark side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Android guy forever, but I finally decided to try an iPhone and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be back with an Apple product, Great quality and good price for this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT BUT I HAD TO BUY WITHOUT LOOKING AT IT BECAUSE OF COVID-19 THAT IS THE ONLY THING I DID NOT LIKE I NEVER HAD AN IPHONE BEFORE AND DIDN'T KNOW HOW TO USE IT THAT WELL NOBODY TO GIVE INSTRUCTIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save some Money, Get the iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the iPhone 11. iPhones are sustainable products that last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Purple iPhone for my daughter. It was the color she wanted and it was in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera in phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obtaining selecting and getting service was made easy by representative that assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks all the boxes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for about a year now and I stand by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone's Never Disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality phone. Not disappointed by this next level of phone by Apple. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice update from my iphone 7 plus which I needed to do all the photo/video I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Phone for 14-Year Old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, purchased for our 14 year old son and he says it works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Iphone for upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was fine until the 12 came out and the services got slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased first IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for grandson and has had it only a month, but very happy with it. Glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the value. Would have preferred 11pro, but a little expensive for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place by far & cheap & best deals!!! I will definitely recommend to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy fast and exactly what I was looking for just in time for Christmas!!!!

    I would recommend this to a friend
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