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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,905 reviews
  • Rated 5 out of 5 stars

    The gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy fast and exactly what I was looking for just in time for Christmas!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the iPhone 7!! Easy setup, better picture and sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPhone 11 was easy transition from android. Great features including improved camera system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great p ppl honr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the facial recognition feature. Still somewhat confusing but getting better at use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing. Best Buy made it very easy to trade in an older iPhone and purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my phone. I was uncertain switching to an iPhone. As I’ve always owned an android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful phone. So happy with purchase. The purple is light but so cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly Didn’t need 3 cameras with big price diff the 2 cameras are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas! Love it. Great price! Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase successful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, purchased for my Granddaughter...she loves this one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wallace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, pricing and value. I was very pleased with the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phones, great service. Would recommend going to Best Buy to purchase your new phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!!! It is a major upgrade from the iPhone 7. I’m glad I chose this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love their iPhone 11! Bought my parents the red color. They enjoy the vibrant color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for someone who does not need all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use my iPad. This phone is Great to use bc I don’t need all the fancy features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got help right away after walking in and purchase process went smoothly and took no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check Best Buy before you buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was an upgrade for me and Best Buy provided a price match for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iphone and I, m very happy with it. East to use and learning the apple system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! Took me no time at all to get used to the missing home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son. He has wanted a new iPhone for quite awhile. HE loves it.

    I would recommend this to a friend
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