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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,905 reviews
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I hoped it would be. The associate who helped me was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but I need to know more about how it works, but am enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A bit high-priced but worth it. Should have purchased years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis was very helpful and knowledgeable Spent a lot of time with us since we bought three phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color for the phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and zippy smartphone that can handle huge number of apps without closing due to RAM shortage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son after he broke his other phone so far he’s been happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 7 Plus to the 11. Best Buy Hickory was awesome to work with for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 8 Plus to the 11. Best Buy Hickory was awesome to work with for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phiney

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new apple phone i’m so glad i purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT, BATTERY LIFE LONG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PHONE BATTERY LASTS LONG, PHONE IS FASTER THAN PAST PHONES, AND GREAT PICUTRE QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone 11. Gorgeous mint color. Ended up buying two more for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This phone and Best Buy tech helped with transfer Of info. This was painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my son!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old was thrilled to get this phone for his birthday! It was exactly what he wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone months ago and it is my all-time favorite phone I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butter Yellow iPhone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and really love the color! It was a good buy for the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is strong and we are very happy with it. Would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the saleman was great and very knowledgeable he is very good it what he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. lasted updates per apple. Will see what's in store in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like it at first because it was bigger than my iPhone X but be gotten used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 11 is a great choice if you don’t need the new features of the 12.

    I would recommend this to a friend
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