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Customer Ratings & Reviews

Your price for this item is $549.99
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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,905 reviews
  • Rated 5 out of 5 stars

    iPhone or nothing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products! Easy to use and easy to learn if you haven’t had an iPhone yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone for my granddaughter's 13th birthday and she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Makes It Easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone. Best Buy makes it easy to move a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Personnel at the store were extremely helpful in setting the phone up Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for daughter she needed an upgrade and so far so good she loves it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Apple iphone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, looks great, great customer service. I will return to BB for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7-11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade in town without 5g yet. Worth the upgrade from an Apple 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome daughter loves it. It arrived on time ☺️ easy to put sim card in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great iPhone I have one and I bought this one for my nephew. He loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using an iPhone 6, this doesn’t feel that unfamiliar. The face recognition is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Tracy store because of their excelent service and product knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone. migration went well. Easy to swap out the sim chip myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has great phone they last a long time. I always stick with iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of interesting new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taking a while to get used to but all in all, I’m glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful upgrade iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7 and didn’t realize what features I was missing! Love my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had put off upgrading my Iphone 6s and finally got the iphone 11. Terrific purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my niece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves this phone all i here is all the things it can do. Best up grade ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i always go with apple products as usual a little pricey but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade and I’m extremely happy with the iPhone 11... Great purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone. Only complaint is that the charge cord was too short.

    I would recommend this to a friend
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