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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,905 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the only way to go. First, I love the phone and like any new product finding new things about it everyday. The color, purple which is actually a light lavender is very soft and pretty. Lastly, Apple gave me a great swap price for my iPhone 7s, which allowed me to purchase the new I phone 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 6S. Love the picture quality, the ease of use. I mean, it's Apple. Down side: no outlet for earphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be far better than 6s, but still have to charge it at least twice in a day! Pictures are clearer so that’s a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the upgrade from my i6.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in transition status. Some functions the same, some new. The transfer of data to the new phone went well with one hick-up. The apps went into a constant waiting status. As it turned out, a simple turn off, turn on of the phone, allowed the apps to complete. Picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colors not available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but miss my iPhone 7 Plus had to get another phone because my 7plus wouldn’t take a charge when I bought the new iPhone they didn’t have the color I wanted if I got the color red I would like it better Not all my contacts pulled over very upset about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debating over the three new 11 models and if it was worth it or not for me to pay the extra money for the best model or settle for the least expensive. I went with the least expensive and I’m completely satisfied. Who needs 3 lenses? Besides, I upgraded from a 7 so to me this phone is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 11 64GB

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a gift for my granddaughter. She absolutely loves her Apple iPhone 11. She hasn't experienced any problems with her phone. She left her laptop at my house one day and was able to log in for school from her phone till I could get her laptop to her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has great screen quality, the camera is the bom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with an apple phone and I Love it. The service and overall quality is the bomb. Iphone 11 is the Bbm and from what I see the best phone ever. I am a sickly person and with the health app that comes with the phone that is very convenient. Overall I give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone for a Good Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone 11 two weeks ago for a good price! It was a large upgrade from my iPhone 6 that was on its last lap. The new ios14 makes the use of iphone 11 efficient and simple. I was not willing to wait for the iPhone 12, which will be a lot more expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and easy online purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After attempting to purchase this phone at another online retailer on Black Friday and cyber Monday with numerous errors in the checkout process, I decided to purchase through Best Buy. While I lost some money in the cyber deal, the ease of checkout and store pickup was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it time, and you will like the changes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are coming from an iPhone 8, it takes some getting used to doing without a home button, so it helps to have someone show you the differences. About a week later it will feel natural. Just give it time and you’ll grow to like the extra screen space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone , easy to use and very smooth from transferring information from old phone to new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone for the price. Price was knocked down due to holiday sales. Made it more appealing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought price was fair and service great. We always use Best Buy for our iPhone needs. The service and transfer of our data to our new phones is quick and painless. All the auxiliaries you need for your new iPhone is readily accessible and always in inventory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - iPhone 11 256GB - White (Verizon)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter. Great phone with a great camera. Getting a year free of Apple+ didn't hurt either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 11 net every expectation and more for a holiday gift for my daughter. The sales associates knowledge and understanding of the product made the purchase even more special by explaining FL the functionality of the phone and upgrades over her previous phone. Win Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a teenager.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new phone, but didn't want to go with the iPhone 12. She liked the color and was already familiar with Apple products, so she new how to set the phone up and transfer all of her files. Overall, she's love the phone and its color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 11

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these One for myself and one for the wife Hers worked great, mine had a bad camera that was full of bugs Got the Apple care on both phones and they sent me a new phone within 1 day with minimal hassle Giving it 5 stars for how Apple handles their customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 11 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are beautiful and everything is working great. Little issue linking back up with my apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the photos from the Apple 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer of the Apple phone, I have owned the Apple I-pads for a long time. Love this phone I am a convert from the android. Only thing I didn’t like was the phone did not come with a included user guide, should not have to pay for it at the price I paid for the phone.

    I would recommend this to a friend
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