Customer Ratings & Reviews

I was in need of replacing my HP laptop from years ago. I have yet to properly set up this Lenovo laptop. 1st impression, the screen is smaller than I'd hope, but will do. The keyboard works, backlit keyboard is a nice feature. Fingerprint security works as extra security. Looking forward to exploring other features.

Bought this phone for my daughter for her 16th birthday. She was super excited about getting her 1st new phone ever. After taking pictures with it, she claimed her iPod Touch takes clearer pictures. Because of this, she utilities the cloud to transfer pics to her phone. Other than that, no complaints.

My iPhone 7 Plus gave out... didn’t what to pay for another phone however this one is nice. I’m okay only having two lens as my husband and son take most of our pics.

paul was excellent,couteous, polite took time with me- answered all questions-an asset to best buy-!! very good customer service-maybe the best experience I've had at best buy!

Black Friday purchase, which was long overdue as my iPhone 6S was having issues charging. It was time to upgrade, and this was a nice jump for a relatively low monthly charge.

My husband got this phone and he seems to be liking it so far. It's a bit of an adjustment since he had an iphone 6 before he upgraded but he's getting used to it pretty easily.

I went from the 7 Plus to the 11 And although it takes some practice to navigate without the home button, I love the facial ID and quick response! Iphone never disappoints!

Had a iPhone 6 - FOREVER! (since they came out) Was nervous about a new phone because I loved my 6. I am enjoying my 11- and am finally up to date. :-)

Fabulous. Anyone scared of technology will love this. Easy to use, smooth, silky touch with amazing picture quality and best ever sound for when your on the phone!

Very happy with this purchase even though the transfer process failed partway through and did not activate my new phone. had to make a trip to Verizon the next day

It’s a great phone so far. I upgraded from an iPhone 8. It’s pretty similar but with some new features. I would definitely recommend the iPhone 11.

What more can I say than it's an iPhone. The upgrades to the new handsets are minimal, but since my wife was due for an upgrade and she is an iPhone user it was time to upgrade.

I was skeptical about the face recognition of iPhone 11 and was hesistent to move. Since the migration, I would never go back to the old iPhones! Works terrific!

Happy with my purchase. Knew what I wanted and bought exactly what I wanted. Very friendly and knowledgeable sales person assisted me with the purchase.

Made the switch from the Android world, was pretty easy. Activation of the phone was easy too. Overall great experience and the phone is highly customizable.

This was an upgrade to the iphone 8. Our best buy associate, Dominick was great despite problems with the verizon service. He made it work and the phone is great.

Great service when I purchased my new iPhone! I sent an email to the store manager to recognize the two employees that provided outstanding service.

I decided I was going to buy the IPhone 11. I have the IPhone 8. This will be my last phone. They are getting to darn expensive for fixed income senior!

Apple delivered another hardware solution that seamlessly integrates with the Apple ecosystem and has the right level of processing power and battery performance!

Bought for my daughter and she is very excited. She is very happy and I am just blessed to have been able to afford it,in this pandemic. God is good