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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,905 reviews
  • Rated 5 out of 5 stars

    Just pricey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for one of my kids. Great phone just expensive. Not sure if I could justify vs a Droid but haven’t had issues with any iPhone in many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to transition to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my Iphone 6 to this amazing 11. Super smooth to transition to, amazing how much has changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone for several years, when it got old I traded it in for a Samsung which I did not like so after 4 months I went back to the Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what its suppose to do for the price you pay. I’m happy with the purchase and would buy another one if I needed it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has a great camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the APPLE scene. Very different to get used to have been a Android from the beginning, but my truck wasn't playing well with old phone so here I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched to iPhone after 8 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to make the jump this year after a lackluster recent Android experience. I may not return; I’ve been incredibly happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 is Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visual and audio clarity is excellent. Best Buy team did an awesome job cloning old phone data to new phone. Highly recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Loves Her New Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She had the 6. Battery life was poor, Apple said they wouldn't update it anymore. Bought the 11. She loves it and still uses her 6 for video on our home wifi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new IPhone11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using several on-line instruction sites to learn how to use this new phone to its maximum potential. Love the facial recognition technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade so went with this one.. only had 1 problem a few weeks after buying it the SIM card failed.. got a new SIM card and good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love iPhones then you will buy this anyway

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with an iPhone 11 instead of a pro simply because I didn’t want to pay the extra money. I love the phone and it’s a nice upgrade over my iPhone 8 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High pricetag

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted it so I got it. That’s my fault. Expensive compared to Droids but a great phone. Made her happy and that’s what counts to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! You cannot go wrong with an Apple product! Easy to use and similar to the old I phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear case gives unique look

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear one not only protects the phone, but you can put a photograph or decorative paper inside it to give a unique look to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years went from an Android back to an iPhone. Love this phone. Bill at Best Buy was very helpful in helping me decide and be so helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone and improved camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to build a quality product. On the price high side but the product is reliable. Protect it or face big repair costs! The memory is over-priced when moving between phone model choices. Apple is ripping off their customers in the memory side. Otherwise a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No button?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this phone for a year and now have handed it down to my hubby. He is in training for no buttons technology! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from Samsung. Glad I did. Easy to navigate and features are great. Still getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas present!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it . The 64 kb does all that we need to do and then some! Key board is a little small to type on for us older folks but does the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    durable and looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the XR before this and wouldn't recommend upgrading if you're paying full price. the camera features are nice to have and better waterproofing is great.

    I would recommend this to a friend
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