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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,905 reviews
  • Rated 5 out of 5 stars

    Best phone I've ever had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the switch from Samsung to iPhone and I love it! It suits my needs better since I use a lot of social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this phone is great compared to the X-XR which sucks. Glad I purchased this phone. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of iPhone's Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of iPhone's best phones yet. I traded in my Xr for this because the Xr was a little to beta for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It had been awhile since I had upgraded. Glad that I did-didn’t know what I was missing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I-phone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed buying my phone from Best Buy. Donel did a great job helping us. He was working by himself and did a lot of multi tasking. I will enjoy my new I-phone 11. I like the face recognition and other features that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more than a phone and Apple easy to use. If it weren’t for having to work with the phone company, it would be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife is very happy with her new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the cool stuff my wife likes. Just wish she could transfer all her stuff on her old phone to the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teenager. Not the latest model, but she will get everything she needs with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version has new camera options for the pocket photographer. The Wireless charging Capability is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6. I’m still getting use to the differences and learning how to make the most of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones for many years and each time they seem to get a little bit better, this time it is a whole lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for teens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 11 and got this one for my son for Christmas he will love it. It’s a great phone and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone. Was always an android user so I think this is going to take some getting used to. I just set it up yesterday so I need more time before I decide if it’s a 5 star phone. Right now I like it but hoping to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new iPhone 11. I’ve had no problems with adjusting the new actions compared to my old iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the face recognition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face recognition makes it fast to open phone haven’t had the phone long so I’m still learning some of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why don't they capitalize the I? Gave as a gift, recipient loves it. He's the only apple user in a house full of android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone and service I received in the store. Always have been satisfied with Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the phone. I do wish it was smaller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the apple phones. I also have an Ipad and I love that they work together. I bought an otter box and the screen protector but with one slight drop it cracked the screen protector. I think I should have bought a better otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone11

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good phone and I have always been a iPhone user and I believe this has been the best so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting my new iPhone set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still frustrated setting up some of the necessary apps- but that’s not the fault of the product. I just don’t have any talent in electronics! Will enjoy the 11 iPhone so much more when a “pro” helps me with instructions!

    I would recommend this to a friend
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