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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,905 reviews
  • Rated 4 out of 5 stars

    Nice to have an upgraded phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Samsung when an updated photo be sent as needed. Looks led dealing with Best Buy for knowledge and attention. COVID did limit the amounts of hands on training tho I’m on my own to figure out some uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone in years. I used androids for years. I am happy to be back using an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for one of my kids iPhone. The case fit good on the phone on far no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third iPhone I’ve owned. Never have problems. I love it. You’ll love it too. Unless your an android nerd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked the apple iPhones, was able to purchase with a rebate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I ever had!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't feel the need to spend the extra money for the pro,and I don't regret my decision! I love my iPhone 11!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is absolutely incredible! The product works flawlessly and I am very happy I purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a hit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about this phone. I would purchase it again and recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her new phone. She loves the resolution of the pictures. Pretty good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade tradeded in iPhone 6. Much bettered quality and like this size. Pictures are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone the Best Iphone Yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best I Phone yet. I love the facial recognition and the screen resolution is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a damaged iPhone - this one was a great choice and has all of the most advanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always an upgrade and always good when its new. As every iphone the ios is flawless and bug free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Funtioning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased that I waited for this phone. The purchase through BB and my carrier went very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using IPhone love it. My children use iPhone and I was finally convinced to join the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone a year ago. Needed an upgrade and bought the purple one. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and much better camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new iPhone 11 after upgrading from iPhone 7. Best Buy service was high quality as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what my daughter wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great as expected, the only problem was that it was a birthday gift and Verizon sent my daughter a text message congratulating her on her new phone 3 days before I planned to give it to her. Was kind of a bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same old iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an awful phone but it’s getting old and boring with the same old same old. You get a new iPhone and it just feels like you have the same phone still basically. Nothing that new or impressive about the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The color is very sharp and it helps the AIDS charity which is a plus.

    I would recommend this to a friend
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