Customer Ratings & Reviews

On a scale of 1 to 5 (5 is best): ~2 great new cameras- 5 ~Much heavier than other phones- 2 ~Battery-life improved greatly- 5 ~Size of phone (bigger than in the past)- 3 ~Speed (how fast things load)-5 ~Price-5 (very well priced) ~No home button- 4 (more screen now) Overall Rating- 4 The iPhone 11 is reasonably priced, has a great battery life, and the speed is faster than ever. With no home button, there is more screen to do the things you love! One downfall, in my opinion, is the size. The iPhone 11 is much larger than the iPhone X. It is also a lot heavier, which can be a burden in your pocket. Other than that, the iPhone 11 is a great choice for a new phone!

The phone is just OK but the service from BB is abysmal and I would never buy a phone from them again. They messed up my ATT bill so badly it has taken days to fix and it is still not completely correct.

I had to warranty this phone out as the external speaker was bad. I still swear by apple products, it was replaced by Apple.

Because best buy uses USPS instead of someone else I dont know where my phone is and still dont have it yet.

Install was in completed , now I have to take off another day to have someone else come

I hate its to small camera the same just more nothing special about this phone lo

iPhone 11 freezes up on applications that I use I do not recommend this phone

Apple makes the best products!!! Apple products are so easy to use

Phone doesnt work good yet. Best buy through products are not good

There is a huge risk buying things at best buy. Mo piece of mind

Very very slow service special the manager Horrible Service

Had to get a replacement at apple After waiting for 3 hours

The people in the store were very good and helpfull.

This phone is a huge improvement than the iPhone SE. First off the battery life is astounding. It´s a huge improvement from the SE. I love the size of the screen on this phone. Some think it is to big for a phone, but I love it.

Great phone for what it is, would by again if I needed a cheaper iPhone.

I love the iPhone 11 I could’ve got the 12 if I waited a week earlier but I’m glad I got the above and my sister got their 12 and I don’t really care for that much so I was happy with my life and red code red I believe I give it 10 stars out of 10 and I got it with an OtterBox

I purchased the iphone 11, red, for my son. I upgraded his phone from a samsung galaxy J7 to the iphone 11 and he absolutely LOVES this iphone. The price for this phone is amazing for the quality of the phone you're getting!

Awesome upgrade from a 6 love the new features I don’t upgrade phones frequently but this one was worth it.

really great phone. Have had it since 2019. Good features.

I had Samsung android phones for awhile now and decided after my family members talked me into to getting an iPhone. I love it. Being an avid iPad user the learning curve was fast and easy. I never really learned all features of the android phone I had. The iPhone is very user friendly for us older users. I highly recommend It.