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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,905 reviews
  • Rated 5 out of 5 stars

    New iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 6. I'm still getting used to this new 11. However I'm loving it. It is so much faster than my previous iPhone. Plus I specifically wanted one with more storage. This one has 128!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this version of iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone X to this iPhone 11 and absolutely love the camera quality! I also like that I was able to get more GB's but still pay about the same that I did originally for the iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoyed the new color option. Overall easy phone to set up. Runs smooth, tons of storage. She loves the size, not quite as big as the 8+ she had, making it a little easier to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone since the 4 and usually skip on model. went with the 11 because of the newer chip. it is bigger than my 8 which is bad for my pocket. Got the 128GB because it was only $50 more the the 64GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone User

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Samsung user for over 20 years. This is my first iPhone. I’ve only had it for a few days. So far the experience has been great, no issues. Easy to use. The camera seems to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my husband and he loves it. Its taking him some time to get use to just swiping. Other than that is a great phone. Lots of memory, the camera takes great pictures and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a iPhone 6s Plus and this is a significant upgrade from that phone. Everything is better especially camera and battery life. I’ve only had it a week so haven’t checked all features but plan to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a couple iPhones this one is by far my favorite. The camera is awesome takes great pictures. Also I would recommend for anyone who needs a nice size that’s not to big or to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the cost, great screen size and battery life. The only negative thing I can say is the little notch at the top during videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an iPhone user for years. This is the first time I’ve bought the latest and greatest phone after my iPhone 7 battery was dying. It has been a terrific upgrade. Easy to get use to the Face ID as the home button replacement. My only complaint is that you have to use the volume and right side button simultaneously to turn the phone on& off. Not sure why Apple made this change from previous phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a fast processor with a fantastic camera. good battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is wildly better than my last iphone (X). I was worried about the screen being too big (slightly bigger than the X) but it's barely noticeable. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it does not have all the upgrades the Pro’s have, it’s still an amazing phone at this price point. Plus it has a great sized screen which is a bonus. Overall great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this phone so far. The cameras are great and I have gotten good use out of them. The face recognition is cool. Not having a home button was weird but I am getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my "flip" phone for about 8 years. I didn't want to give it up. Surprisingly, it just never died. My kids would call it my "Dino" phone! Well, it was about time to get a new phone (cause my battery was wearing thin). So, we went to Best Buy and purchased my pretty mint green Apple iPhone. I didn't think I was going to do well with it since I've never owned a fancy phone (BTW - I'm over 60.) Well, my daughter showed me the ropes, and I just love it! I'm still learning, but so far, I love it! Didn't think I was going to say that, but I was mistaken! It's very easy to use -- that's the best part! Glad I purchased it! I now own a "Jetson" phone!! :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a HUGE audiobook fan and have gone thru countless pairs of headphones including several of the “True Wireless” style. I LOVES the ease of using only headphone with the TWS style and had already bought about 5 pair through the year because each pair would inevitably fall apart months after purchasing - but nonetheless I was committed to finding the perfect pair of TWs headphones! In fact so committed I had developed serious damage to my ears from wearing the ill-fitting contraptions! After a recent doctor visit, I learned that I had double ear infections on account of those TWS headphones, so I had the green light from the hubs to spend whatever amount just so I’d stop talking about it AND because obviously “I needed them ;)”. With that background in mind, the sound and fit of these are absolutely right on! Not once have my ears been the slightest bit tender and since wearing them I have regained all the hearing back in both ears I hadn’t realized I had lost until now. Hey Siri also works how we wished it had for the last 10 years which is to say she basically just worked how she was supppsdd to.’this feature ended up being the one I was most surprised with because I didn’t really have much hope I’d ever use Siri like I do Alexa but I was wrong !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am in love!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing!!! I went from the 6s to this. I Love the bigger screen and the phone call quality is amazing. Face ID makes things so nice even in the dark ;) I am glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the phone a few weeks but liking it a lot. I was new to the iPhones with my last phone which was an iPhone 7 Plus. I love the size of the screen and the pictures that this one takes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purple is my favorite color. I love the camera that has two camera's. I like how it is smaller than my old phone, but the quality is a lot better. I like how they have better ring tones on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to experiment with the new camera on the new iphone 11. The pictures are clear. There are cool new options with video (slo-mo is excellent) Great phone at a reasonable price.

    I would recommend this to a friend
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