Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,905 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally upgraded from the iPhone 7 to the 2020 SE because I thought the SE and 11 were “basically the same” and the extra camera didn’t matter to me enough for price difference but boy, was I wrong! The iPhone 11 is WAY better than the SE for a number of reasons, but the primary one for me is the battery life. The 2020 SE was lasting 4 hours on a full but my iPhone 11 has been lasting around 11 hours. I am not a huge fan of Face ID, and definitely miss my home button, but the upgrade was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of photos and the camera is excellent love the filters also like the Face ID better and faster then putting in a password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I upgraded from a 6s to the iPhone 11. It is taking some getting used to the new design of the phone. My biggest issue is getting used to the screen going edge to edge. I keep touching the screen with my other fingers and it interferes at times with what I am doing. It is a mi or inconvenience and will not be a problem once I get used to the design. The camera is great, much clearer pictures than I got before. So far, everything is running smooth with the operating system. Looking forward to this phone lasting me awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the place of an iPhone that went off on its own agenda and was no longer worth owning. This is a good battery and clear optics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing, This phone is everything I wish for,It has a long lasting battery I am extremely satisfied with my iPhone 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from and iPhone 8 Plus and it is a noticeable difference. From screen to camera to feel you will appreciate the changes Apple has made. If you are on the fence, do it. Mint color is sharp and really helps this phone stand out in a crowd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent phone, with one of the best cameras I’ve ever seen on a smartphone and terrific battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an SE so it’s a huge difference in the iPhone 11. I love it. Pictures are great and the bigger screen is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife’s iPhone from an aged 6 Plus. Quite the upgrade in technology since then. Great phone, storage, speed, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll spare the details and leave you with a few thoughts: 1) setup is amazingly easy (I upgraded from iPhone 8) - its like they designed all of their products to work seamless together, transferring files via the cloud 2) the speed of the phone is noticeably faster, opening apps, internet scrolling, etc... (vs. iPhone 8) 3) the facial recognition works great ( I was skeptical) 4) there is a lot of swiping up, so look into the gestures (they changed vs. iphone 8) So far so good, great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough start but a great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues, probably from the IOS 13 bugs restoring this phone from a backup. It froze up, shut down and would not power on. After a visit to BB a tech got it back up running using vol up, vol down and power button combo unfroze the phone. After a couple of IOS 13 updates it works fine. Battery life is incredible! All day of sometime heavy use without a mid day boost. Love the wireless charging, but Apple should throw in a wireless charger rather than making us buy one separately. I huge update from my old iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, was using the iPhone 6s and upgraded to the 11. Awesome phone. Ez to use and bigger so it’s easier to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first iphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first iphone, been a samsung owner since the S4 came out, it's a great phone, love how it picks up wifi where ever i am, no signing in to networks. i got the 11 because i'm a photographer, it's all about the camera for me. my 2 issues is the volume, on phone calls i have to put on speaker phone,just to see if i'm connecting with my caller, i'm still learning how to navigate thru out, also the photos are out of order when transferred over, but pairs well with my car. pros and cons like everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone. It is fast and has a great camer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great camera and it feels great in the hands. It’s a little thicker than the iPhone 8 Plus and I like it better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the upgrade from my iPhone 6. The battery is so much better. I only have to charge once a day instead of several times. Also it is so much faster. Although there were several colors to pick from, I wish there was a gold color like the iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has a great camera. all I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 7 was really good even though it was old, still the 11 is awesome! It holds its charge for 2 days and is very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from a iPhone 6s Plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is so much better on this phone over the 6s. It's makes the upgrade nice. The iPhone 11 has a nice camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, few and far between to get an Apple phone on sale. Kida love the bigger screen and longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 11 was a great upgrade choice from my iPhone 8s. Better camera and battery life for less than I paid for the 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making the change from android...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used iOS before, but am coming back to Apple from 4 years of Android. Reason--one word: facetime. It just works so well (at least in my experience). A number of other features are similar considerations. Android is very interesting and can be tweaked, but Apple just works. The battery life on the 11 is incredible. With moderate use, you can go at least 2 days between charges. My aging Samsung wasn't even making it a full day. I wonder if that's because of the quick-charge feature. So far, so good.

    I would recommend this to a friend
Sponsored