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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,905 reviews
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is way over price and this was a better option camera is great and very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Face ID, size is perfect too!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my iPhone 7, this is an improvement in battery life and functionality. Size is perfect too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly and quality pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has delivered on the qualities tasks I need it for. Ease of use, and holding good charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy operation and the camera is great. The picture quality is great. The new updates are also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera Love the extra storage. Excellent choice for someone that uses lots of apps and plays games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same old iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same iPhone, just newer internals and camera. No home button but the new way is easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All and more than I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone gives me everything I need. It has a great camera and long battery life. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd iPhone and I just love it, easiest phone ever to use and camera quality is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the XR you won’t notice the difference with the screen, but the battery and camera is just beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints- easy to figure out and use! I love the new features this phone offers and improved camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. Battery life good and pictures are amazing. Coming from an 8plus, it’s smart but all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best iPhone Yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the 11 is mostly a minor upgrade from the XR, the camera is a major upgrade! Longer battery life and better camera make this an awesome phone. If you have the XR though, I would wait and see what the next iPhone looks like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st IPhone and I am still learning how to use it. It will take me a while but I am having fun discovering the different functions and short cuts. The BB rep was great and patient helping me and he was right - this is the perfect first IPhone. I left the store knowing enough to use the phone and a lot to explore. The sound quality, pictures, reception has all been excellent and the battery life great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Apple 6+ iPhone for years and finally decided to purchase an upgrade to iPhone 11. It's a really nice phone and the new features are cool. I wish these phones weren't so expensive but the quality and security this phone provides helps offset the price for me. I also have a MacBook Pro, so I like that I have 2 Apple products that are easy to sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen but the best thing is the battery lasts so much longer than my old iPhone 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Impro to my iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is much brighter and the batteries last a lot longer. The new camera is also a great improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Purchase of an IPhone 11.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone now for about a month. Thought it would be difficult to use but, No. It's great. The service person who waited on me was friendly and professional. Answered my questions and transferred my data. Under the circumstances with masks and distancing, I would say it was very good. If we hadn't had to deal with Covid I would have expected a more skilled and helpful sale. However, the phone is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great as great storage, takes great pictures and works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use many nice new features that I didn’t have on my old phone camera takes great pictures!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the camera. Tough getting used to no home button, but getting better at it.

    I would recommend this to a friend
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