Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,905 reviews
  • Rated 5 out of 5 stars

    One really great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from my iPhone 7. This iPhone 11 blew me away with the great features. My wife also bought this phone but she got a purple one. This is going to be a great phone with IOS 13, but now I just have to get used to IOS 13. I also want to give a shout out to Terrell and Adrienne for the great job they did at the Verizon desk. The great jobs they did will keep me coming back to the Best Buy store in Mishawaka Indiana.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade from iPhone 8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar phone to the iPhone 8 with similar screen but better camera and no home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i phone. great camera and very easy to use. Gets hot while streaming for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the I-phone, I was surprised I didn’t miss the home button at all. The camera is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blown away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. The camera is awesome and the storage is huge. (256gb) Super impresses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty big compared to iPhone 6

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6 to this iPhone 11 which is much larger, does not have the "button" to push on the screen (now need to swipe right) and does not allow charging and use of headphones at the same time - both use the same port. Definitely something to get used to. Some of my App. passwords transferred over, some did not. I'm still not sure what the difference is in having 2 cameras instead of one. Learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Just awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera. Lots of good features. The swiping takes some getting use to but it is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 11

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Apple iPhones are very easy to use. Takes amazing pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, the screen is beautiful and the camera takes great photos. Definitely best iPhone yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Lots of great features and with two cameras my pictures are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I upgraded to the I phone 11 - great camera.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. learning curve is not difficult after using an I phone 6 for 4 yrs. Camera has 2 lens and self adjusts to dark surroundings. I took a picture of my veranda in the dark and it lit up the furniture as though it was daylight. I certainly have much to learn - but I dislike the options of clicking on a person's photo or name to send a message. Typing in their name and having name recognition is so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone, the battery life is fantastic and the cameras take incredible pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color purple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great camera and excellent size. I am constantly on my phone because of the screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purple iPhone 11

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the new phone a few weeks. Really like the face ID and the updated camera works well. Would be happier if price the phones point was lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say, camera is awesome. Larger screen than the old iPhone 7 is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone! Love the ease of use and especially love the camera on this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my son

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from iPhone 6s+. What a huge difference. So much faster and loaded with new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like other iPhones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the iPhone 7 I had before just bigger and has a better camera. Seems to work faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over my 6s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would miss the home button but with a little practice it's just as easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an amazing phone !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone is absolutely incredible. Takes amazing photos and is super fast.

    I would recommend this to a friend
Sponsored