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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 11 64GB's camera quality, ease of use, and battery life. Many appreciate the screen size and find the device's performance satisfactory. However, some users miss the home button and find the phone heavier than expected. A few also reported challenges with face recognition, particularly while wearing a face covering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,905 reviews
  • Rated 4 out of 5 stars

    My wife likes the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a up grade from a iPhone 7. She likes the big screen with out making the phone larger. She likes the camera that’s for sure takes cool pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging and a better camera! Plus face id Works excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expected the new iphone is great. fast, clear, camera is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Battery last much longer. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. It’s the perfect size. Camera quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to configure and the camera is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the big screen and camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am enjoying the big screen and upgraded camera. The larger size is nice when using the phone but it doesn't fit in all the places I used to put my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive new model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and the whole experience of buying the phone was great Ayanna in the Elyria store is great very knowledgeable and personable walked us through the whole process and my daughter is delighted with her upgrade she went from a 6 s to an 11 and she can’t stop telling and showing me how much better the phone is plus the camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life takes excellent photos would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing, videos are good quality, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Color is great so easy to navigate. Great quality camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Convenient. Don’t miss home button? Like Face ID a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 7 so it’s a nice change. Faster, bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, camera is awesome. great size as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time was the charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an iPhone 11 on Black Friday and for the first time ever in my Apple buying experience, the phone wouldn't work. It couldn't connect for some reason. After the great help at Best Buy, I was given this phone and it's been great ever since. Getting to know the new functions was pretty easy after having a 7 for so long. Great phone for a great cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded my daughter's iPhone 6s to this iPhone 11. She loves it. Not only is the purple color beautiful, but she is enjoying the bigger screen and the new features that the IOS 13 offers. There were issues with the transferring of apps, contacts, and pictures, but the Best Buy associate stuck with it until the problem was solved. Glad they did it for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to learn! Easy to use Nice camera. Love the red

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great! The battery is pretty good as well. I don’t think it is leaps and bounds ether than my 8 plus though. Maybe the pro and pro max is better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Good features. Use verizon so good connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone- easy to use and takes great pictures

    I would recommend this to a friend
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